8/10 Bien
Kayleigh R.
8 avr. 2024
Les points forts : Propreté, arrivée, exactitude de l’annonce
Les points faibles : Communication
Beautiful Condo, poor communication
This is a beautiful condo that was nearly perfect for our family's stay. It was clean and comfortable. There was no noise from surrounding units, and with the sliding door shut- you can't hear much of the outside noise either.
-The pools are gorgeous and clean. There is music playing during the day and there is a bar and a little snack hut that are reasonably priced. The pools however are not heated. Our visit was the end of March/early April and the pools were just a bit too cool for our family to enjoy.
-All of our encounters with staff were great. There were all extremely kind and made us feel safe.
The resort is next to Pineapple Willys, and we also learned that the Wharf across the street brings in the younger, spring break crowds. We didn't personally have any issues, but the beach in front of the resort was shut down by the police almost daily during our stay (which was during spring break) due to rowdy crowds gathering.
-The location is an absolute mess for traffic entering and leaving the resort. The street was lined with police every day- likely because of spring break.
-The assigned parking for this unit is on the 11th floor of a tight parking garage. It does make it less enjoyable when you want to just make a quick run somewhere.
-There was a miscommunication on their end when we attempted to extend our stay- they told us we could extend and then 24 hours later said we couldn't and offered nothing to help extend. We wont be back because of the frustration.
Kayleigh R.
Séjour de 6 nuits en mars 2024