I realize Paulo doesn’t have control over other owners/renters but there were 2 factions that hung out at the pool daily and managed to scoff 13-14 of the 22 umbrellas every day. There are signs posted in the elevators that umbrellas and chairs cannot be reserved, but I witnessed just the opposite numerous times and the way these folks treated toddlers in the pool was atrocious. Telling them to shut up and go away when these young children were just having fun. The way these folks treat the pool attendants was appalling like they were there to serve only their needs. The Tiki Bar has good food and service, the property is secure and had easy access to the beach. Overall my wife and I had a good vacation as long as we stayed away from the pool area. Unfortunately after the second week of our month long stay the micro wave stopped working. I tried everything possible to get it to work to no avail, it was broken. I made Paulo aware of the condition of the microwave he told me he would shop for a new one, a microwave was never delivered. On the day of our departure Paulo told me the microwave was delivered to a different condo and he got his money back. I thought the microwave would be delivered in a reasonable time frame. There were days we waited until late morning before we went out hoping that was the day the microwave would be delivered. Not having the microwave for 2 weeks was an inconvenience, but we survived. Another unfortunate mishap my wife and I never had the opportunity to meet Paulo. All correspondence was via email. If you don’t mind taking the free trolley service that Miami offers you will not need to rent a vehicle, there is a trolley stop in front of the property they run approximately every 20 minutes. There is a partial view of the beach and canal from the balcony which is a good spot to have your morning coffee. Laundry and trash disposal are close by and there’s a convenience store off to the side in the lobby. Paulo offers his parking spot if your desire is to rent a vehicle, which is what we did, we did take the free trolley on a few occasions. The property is a good size, has 3 televisions and most appliances you may need.