Super location for enjoying Orlando and central Florida. Property is ideal for those visiting Orlando for business or vacation. We used this property as our base location while working/attending a week-long trade show at the nearby Orange County Convention Center. The apartment has lots of space, so you don't feel like stepping over others in your party. The kitchen and dining area is well-stocked, so you can make your own meals. Communication with property management was great. Easy to check-in and out. Most importantly, the management provided a clean condo and outdoor property for us to enjoy. Yes, we would recommend Vista Cay Resort for those looking for a lodging option.
Great service and such an easy check-in/check-out process. Workers were friendly!
Checking in and out was a breeze and the service staff were very accommodating and nice! Our stay was great and everything was very clear and informative.
This was an awesome resort definitely with us needing something last minute. Property was just as described we would recommend and use again if permissible.
I have stayed at many condos in Vista Cay, but this one is by far the nicest. Check in/out instructions were the easiest. The view from the balcony is the best ever. I only hope that I can reserve this one many times in the future!!
We loved the property and the location was perfect. The beds are not comfortable and the sleeper sofas do not come with blankets and that was not communicated prior to arrival. I would stay here again but would ask for blankets to be provided.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Stayed here for a week in May with coworkers and it was a great spot to stay. Perfect location, close to the airport and convention center, all the amenities you could ever want.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Excellent location! Great communication with yours reservation associate Samantha! Unit very clean and well maintained. Will be back soon.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was in a fantastic position overlooking a lake on the top floor. The size of the property was very good with good size kitchen diner and lounge area. It had all the utilities you could need during a holiday. Our only issues were the maintenance of the property. We had no internet and tv for 4 days and a microwave that did not work although replaced next day. If everything functions there can be few better apartments
Reported to the management that the dishwasher did not work and refrigerator water and ice maker dis not work. Sent someone but never fixed or any follow-up. No tissues or hand soaps provided. No trash cans in any bedrooms. Living room carpet dirty and corner would not stay down causing tripping hazard. Be careful of water temperature- very, very hot. Clean except around doors and light switches. Would have liked bedding other than three flat sheets and velux blanket. Hard to keep on bed. Location great and pool and game room fun for kids. Location perfect for SeaWorld or Universal.
First letâs start with booking process, it was absolutely a nightmare. Theyâre verification process was completely flawed. I was canceled for not verifying, but I had verified and gotten confirmation. I had to rebook and wait for refund of original booking charge. All of this took place while I was in route. Ultimately the lady who helped me book through Casiola, was very kind and helpful. The property was dirty and totally run down. The beds were miserable,ALL the tables were atrocious. The carpet was filthy and clearly not vacuumed. The complex itâs self is nice, but the people staying there are very sketchy. I would say in a star rating for I would give 1 star since zero stars are not an option.
My daughter-in-law was very impressed with the Casiola vacation home I rented for our Universal vacation--and she is NOT easily impressed! Such beautiful, big rooms and very comfortable beds. Nice kitchen and bathrooms plus a laundry room--yahoo. Very clean and bright. Close to grocery store and drug store plus lots of restaurants close enough for delivery.
We were in Orlando for Islands of Adventure, Universal Studios, and Discovery Cove, and all were about 15 minutes away so perfect for us. We didn't spend much time at the pool or game room, but they were very nice enough.
The staff (which we didn't need to see very much at all since everything was pretty much self-serve) was extremely friendly and knowledgeable.
Three suggestions:
1. Include a bath mat for in front of the showers. We used a towel to catch any water that ran from the shower door when opened, but a mat would have been better.
2. Add some hooks in the bathroom to hang up towels and clothes. One bath rod was not really enough for the master bathroom.
3. The TVs used Roku and we had to add our own Netflix and Amazon Prime accounts. Would have been nice to have HBO or another premium channel as part of the package, but most nights we were too tire to watch movies, so no big deal. Just needed to remember to delete our accounts at the end.
Thank you for a wonderful stay in Orlando.
Marlene
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family and our guests fell in love with this condo from the moment we walked into the building lobby. Everything was clean and smelled very fresh. The pictures online simply didnât do justice. We were greeted with a package of Oreos which was a great touch after traveling. They went quickly! We had more than enough room for our group of 7. It was more spacious than we expected. The view is incredible and was our favorite part of the stay. We were able to stay out on the balcony pretty late without being bothered by bugs which was great. There was a beautiful puzzle that we were able to work on during thunderstorms. Beds were comfortable and the water stayed nice and warm for a long relaxing shower at the end of the day. I do suggest a mat on the balcony to wipe your feet before re-entering and a few more choices for pots and pans and food storage containers. Otherwise the kitchen was pretty well stocked. Our family loves to cook and we felt like chefs with plenty of room to move around. I really canât say enough about our stay. We made great memories and are so happy we found this jewel! We will definitely return as long as management keeps up the fantastic work!! Everyone we spoke to was a pleasure to deal with. Both check in and check out were effortless. Definitely home away from home. We canât wait to come back!