DISNEY / UNIVERSAL / CONVENTION CENTER 3B Luxurious Executive 5 * VILLA VISTA CAY / Piscine

This condo was in the perfect location for us as we were attending a conference at the Orlando Convention Center. The condo was clean and modern and very cozy. Would absolutely stay here again!

The condo was nice. We had an issue with the air that was frustrating. We had to sleep two nights without air-conditioning. We were told it would be fixed on the second day, but when we returned later in the evening, it was still 79 in the condo. When I reached out to the property manager, she said the guy had just left and to give it time to cool down. I didn't understand why he was just leaving at 9 or so in the evening and her response was it's Sunday and it's mother's day. I get it, but I would think when you are renting property and you have people staying with it being so hot out, that it would be a priority to fix it as soon as possible. That was half our trip spent in uncomfortable conditions in the condo. I feel like it would have been nice if we were offered a small refund for our inconvenience, but we weren't offered anything. We had a couple other issues, but she was helpful fixing those.

Also, we feel we were charged way more for an extra one night then we should have been. We asked a week or so before our stay if we could stay an extra night. There was no one else booked after us. We had to pay part of the owner's fee again. That fee is for cleaning and what not, I don't feel like we should have had to pay that again. The owner's fee is one charge per stay. (Due to a family emergency, we weren't even able to stay the extra night. 🤦�). But like I said, the condo was nice. I loved that it had two King beds.

Our family of 5 had plenty of space for our week long stay. The unit itself was very nice. The beds were all comfortable. We were there over spring break and while the complex was very crowded, it was still family-friendly. Irina was very attentive and check in/check out went smoothly.

A word of caution: Do not attempt to cheat the checkout time like you might at a hotel. If it’s 11:00 check out, the cleaning person will be at your door at 11:01 to get the condo ready for the next guests. It’s not a complaint, and the woman who cleaned ours was very polite, just a heads up.

The pool was nice and very close. Drinks there are rather pricey, and outside adult beverages are prohibited, so plan accordingly.

My only criticism is the unit needs some updating/TLC. New carpet, a new desk chair and removal of a few damaged decorative items, and the place is a palace.

I would recommend this place if you are looking for a good place to stay in Orlando.

Condo was large, located close to the pool, lake and main building amenities. Could have been cleaned a lot better could tell the cleaning crew did the bare minimum but I always come prepared to clean again being as though I travel with small children. The mattresses definitely need to be upgraded but overall it was nice and I would stay again and definitely recommend

We really liked that spacious unit. Irina was great in communicating, when we had questions. The place was equipped with everything we needed. We cooked meals too. More value for your money than cramped small hotel rooms. Like the beds and had TV in each room. Really nice place to stay. Thank you.