Clean, nice townhouse. We had the pool to ourselves whenever we went swimming. Very convenient location to stores and restaurants. Owners provided added bonus of some packs of snacks, laundry detergent and dryer sheets. Quiet complex.
The 3-star rating is due to location, price, and the owner refunding a portion of our stay and being apologetic for the issues we experienced. First, the location is fantastic and the price point is quite good. Check-in and check-out was easy, and the onsite maintenance manager was highly responsive. Now, the issues: the condo is a bit outdated; however, the appliances worked. The walls need to be cleaned and painted; there are smears and stains. We had to clean the floor, as it had dirt, leaves, and some small trash. We encountered three issues - the first-floor half bath had a constant running toilet (which is concerning due to possible overflow) and the upstairs bathroom tub clogged significantly; both issues were resolved within a couple of days. The major issue was the HVAC leak; there was standing water under the HVAC which would overflow into the dining room and eventually, worked its way under the tile and was seeping in the kitchen. We had to lay towels over the floor because each step would cause water to seep out of the grout of the tile. This was eventually fixed; it's highly likely and needed to remove the tile and clean the subfloor for any mold and mildew. The listing also needs updating: not a king bed, the double beds were broken down bunk beds, and the workout facility is very bad (4 dumbells, a broken treadmill). Koli is fantastic to work with and promised to address the walls and floor; the condo would be stellar with a few updates.
Beware - The listing incorrectly lists a king bed in 1 room and a queen in another. This is NOT what the property has. The property has a full bed in 1 room and 2 twin roll-away beds that are not the same height in another. The AC does not get to the upstair as while the downstairs is freezing! Most of the property could use a deep cleaning. On the up side the kitchen was clean, the booking was easy, and the location is great.
Excellent location for attending the Masters! No issues, good communication with host, water and some snacks provided, no coffee but a Kroger store less than 1 mile away. Would come again if going to the Masters.
The description says there is a king-size bed in one room and a queen in the other. One room has a full-size bed, and the other room has two twin beds pushed together that are very different heights and very cheap. The place is within walking distance of the entrance of the Masters, and that is accurate. That is a bonus and worth staying there for, but not for any other reason. Thank goodness there were only two of us, and we each slept in a different room, although we actually preferred to sleep in a king bed. There were other issues that the owner immediately fixed and others (such as no dishwasher soap or sponges to clean dishes with) that were not fixed. The lie about the beds could not be fixed on the fly, and I am always kind to owners about things that can be fixed that weren't deception in the listing. This owner was really trying to make the other things right and I appreciated that.
The location of the property was perfect and neighborhood was quiet and peaceful. The check in process itself was easy we just had to contact the manager because we didn't receive the check in email. The property managers communication was great, she was prompt to respond anytime we had a question. The check in time stated online was earlier than what the manger told us it was.So we had to drive around for a bit to wait to get in. The carpet was freshly vacuumed but the edges around the base boards had packed dust/dirt and debris in all the rooms and the stairs which makes it look dirty. The upstairs bathroom floor had old dirt/dust in the corners and edges of the floor too. It appears it just needs a good deep cleaning. The kitchen had dried spaghetti sauce sporadically on the counter and there was huge pieces of chopped veggies from the previous renter in the garbage disposal that didn't even work. There was not a dish cloth provided to hand wash dishes and the pans had dried food stuck to them. We had to be rewash them before using. I was very disappointed that there was not a coffee maker. The pool house was nice and pool area was nice too. The unfortunate side to the pool was that the water was cloudy/murky.We understand that can happen from time to time with pools but thought it was worth mentioning.
Over all we were happy with or stay but feel the details and fine cleaning need to be addressed...oh and add a coffee maker...coffee is almost everyone's love language.
This property is in a great area with close access to the highway, lots of restaurants, and downtown Augusta. It is a terrific space with really great owners; I had a quick question and sent them a text message of the days. They responded super fast and seemed genuinely happy to answer. Recommended!
Convient to all store and local attractions
The house was clean the issue was the tvs they werenât checked to make sure they were in working order as I the remotes needed batteries there was a issue getting in the ckub house to get to the pool. And the neighbors dog was insanely loud and barked continuously.