Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family loved the clean, spacious rooms! We're booking again in June!
We loved this cabin. It is exactly as described. Secluded and private which we love. There is no view for those looking for that but since that did not matter to us we did not mind.
I was looking for a good remote spot near pigeon forge for my girlfriends 30th bday. This place was amazing and had enough rooms for us to get away with some of her close friends. Very clean and spacious. Would definitely recommend and hopefully will make it back someday.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved it loved it can't wait until next year. Polish Behavior here we come
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I must say that this was one of the best vacations that I've been on! It was a couples trip (4 couples) and we had a ball! The cabin was so nice...home away from home...we really didn't have to leave the cabin...full of amenities!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was big enough for all 11 of us. Beautifully decorated and everything we needed was available, could have used bigger pots for spaghetti but overall it was a great place to call home for a week.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was one of 7 cabins in Smoky Cove that we rented for our wedding guests. This one was the best combination of easy to deal with owners and the cabin being as advertised. We really loved it and would highly recommend it for a large group.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved this cabin! Plenty of room for our 8 family membrrrs. We REALLY appreciate the cabin being decorated for Christmas the weekend before thanksgiving since this was our family Christmas trip. The company is amazing to work with. We will be back!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family has vacationed in Tennessee many times but the Smokey Mountain Getaway cabin has by far been our favorite. Clean, spacious, tastefully decorated and well stocked. Beautiful secluded scenery but less than a 10 minute drive to the main road in Sevierville. We will recommend this cabin and Eden Crest to friends!
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was Magnificent! Enough to do to keep the whole family busy....from pool to arcade to movie room and jacuzzi. The location was GREAT... Just far enough away yet close to all the attractions in PF. The large dining room table was awesome...enough room for us to gather around to enjoy meals. The weekend went way to fast. All in all a wonderful stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location, close to everything! Clean, spacious. We had 6 adults and 3 children and had plenty of room. Fun movie room and hot tub. Had to contact mangement two times for random things and they immediately addressed them. So friendly and professional. Have rented several years in Gatlinburg/Pigeon Forge and this is by far the best managed.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This spacious cabin worked great for a three family get-together while visiting the Great Smoky Mountains. Cabin has plenty of room so everyone felt that they had sufficient personal space. Plenty of amenities to keep one entertained during the evening or when it is raining. Conveniently near the attractions in Sevierville, Pigeon Forge, and Gatlinburg as well as not far from two entrances to The Great Smoky Mountains National Park. Parking is a little cramped but not a big deal.
This was the second time we have stayed in this cabin. The first was in 2019. We could tell a difference in those few years. Overall the property is good but it has declined since our last visit and could use an update. The second row of theatre seats are loose and all need a good cleaning. We could never get Netflix to work on that TV so only movies playing on cable could be watched (minor inconveniences) but the fireplace also stopped working our first night. This was reported the next morning. The beds did sleep very well so that is a big plus and the cabin has a lot of space to spread out. The kitchen is good for those that donât do a lot of cooking. We all cook a lot and found it a little sparse but we were able to make do. The grill would only work if we lit it as the igniter did not work but we got it going twice. As you can see not a terrible experience but could use some maintenance.
Nice cabin. It was a little dirty. Cobwebs in the bathroom. Showers smelled like mildew. All fans were dusty. Jukebox didnât work. The game console also wasnât working well. Bed were comfy. You would think for the price of the cleaning fee it would be a lot cleaner.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We wanted a house with a large family/kitchen area and this was it. One bedroom with access without steps was great for elderly mom. Location was excellent. Would make a suggestion for rental agent. Please have cleaning people check lights after each rental Several light bulbs burned out (including the one over the stove which was needed very badly. Called maint. and they fixed but would rather have had not to call. Please leave more than one dish towel and dish rag and more trash can liners.
Cabin was a little older than we thought , pictures were absolutely beautiful but not what we thought, showers are to small for average size adults . Remotes needed batteries as we had to manually turn on the living room tv.we couldnt get the fireplace to work . Also the upper level bathroom shower or commode was leaking during use down the wall the the master king bedroom bathroom on the main level. Most bedrooms were down on the lower level and we felt isolated from the family on the main level as we all had to go upstairs to enjoy family time. The washer also leaks onto the floor while using .Over all , we did enjoy our stay.
Unfortunately we did not have a great stay. I had to call on two separate occasions about not being able to get hot water, and in the second occasion was told they where going to have some else come and look! The shower on the top floor where the pool table is never got hot at all so we boiled water very frustrating. The house also was not as clean as I would prefer, the comforters where dirty the sink was disgusting I had to clean it before I put water in it . Unfortunately I will not be booking with Eden Crest in the future! Thank you and have a great day.
Checked in to a nice 3 story house, but only 1 floor had AC. The other unit broke, which I think they should have known before we got there. Was moved to another place that was already occupied, had to go back. A portable unit for 1 bedroom was supplied. Suffered through the next few days by going off, but had to come back to 90 temperatures. Terrible family weekend getaway. I believe the owners should refund half of then rental fee. I donât know that I will trust something site unseen again
We were left a little dissappointed that there was very little communication w the owner/managing group
A glass was broken on Monday evening and no one could get back to me until Monday am. We cleaned it up ourselves but wanted a vacumn cleaner to be safe on children's feet and received no response that evening.
We left on time on day of departure with no notice of what the expectations were (towels, bedding etc) so we're assumng cleaned up and towels in the tub was good enough
We came from Florida, Va, and 2 different places in WV. Very nice house! More baby friendly (high chair, baby gates for stairs) would have been nice. Although the office came to the rescue đ
A very serious note: there needs to be better lighting on the back porch for the steps! There is lighting on the porch, but the steps are terrible, in the dark, and slightly not of uniform height. The bottom step is really bad where it meets the pavement, but if there was lights and you could see it wouldnât be so bad
I LOVED the driveway to the back, which made that bottom step weird. But the convenience of unloading kinda made up for the steps cuz it was day time
Actually a beautiful cabin, just really need lights on those back steps. Especially for older people and depth perception
It was dark at check in and some of the porch lights werenât working (blown bulbs) called and maintenance came the next day. The driveways was steep and slick with the leaves covering them. But the biggest disappointment was the inadequate supply of water. Did not have water on 2 different occasions. Called and maintenance responded quickly but was unable to resolve the problem. Was informed that it could be possibly due to maybe a shared well. Ceiling fans needed to be cleaned they were caked with dust. Overall it is a nice cabin and met our needs except for the inconvenience of the water supply. At no given time was there more than one person trying to take a shower when we had the water problem.