Definitely could use some updates- carpet is old and nasty, outside steps need anti slip protection, hot tube jets did not turn off- need hand soap at bathroom sinks- needs long mirrors on doors, needs a blow dryer and hooks for towels
We had a great stay at this cabin - spacious, clean, has an incredible view. Communication with the management company was excellent! Would rent from them again.
The giant screen theater room was used every night. Same with the hot tub overlooking the Smokys. It was nice to have an actual grill and not the little charcoal one that other cabins have too.
This property was amazing for our family reunion. All adults got a private room with king size bed and direct access to bathrooms. The game room upstairs was great entertainment for all ages in our group. The theater room ended up being great for cousin sleepovers.
Beautiful area and immaculate cabin. Our large group (old war buddy Marines and our families) enjoyed the hot tub, community pool, game room, and Uber Eats delivery. Had daily (and nightly) black bear visits, but we adhered to the posted rules and safety was not a concern. Plenty to do in nearby Gatlinburg and Pigeon Forge! Would highly recommend.
We come up to the area at least twice a year and this was by far my favorite trip. The cabin was in excellent condition and it met all of our needs. The area is tucked away and was very nice up in the mountains. The cabin had just enough bedrooms and bathrooms and everyone had their space at night to rest and relax. Beautiful views and overall one of the best cabins that we have stayed in the area.......
This home was truly fabulous. We had 14 adults staying for a long weekend to celebrate a family birthday. The rooms were exactly as pictured with king beds and very large bathrooms. The views of the mountains were breathtaking. I truly can not say enough positive things about this home and the management company that supports renters. I had a few questions here and there via text which were responded to very quickly with clear answers. I would stay here again with no hesitation!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This by far was the best weekend that we've had in Tennessee, thanks to Eden Crest!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was very clean and spacious! Great views. We had an awesome time and woyld definitely come again.
My family and I enjoyed a wonderful stay in this cabin. We had plenty of room for all 9 guests. The cabin itself is very nice. We played pool, air hockey, and vintage video games. The theater level was fun as we watched a different movie every night. The location of the cabin allows for beautiful Mountain Viewâs from each of the 3 decks. It has a large stocked kitchen where we prepared delicious meals most nights. The check in and check out processes are a breeze and the cabin was clean and ready for use on time. We greatly enjoyed our stay!
Everything was great. Comfortably slept 15 people. Kids loved all of the games and theater. Maintenance helped with an issue right away. Needs more supplies in the kitchen for big groups: utensils, pots, pans, big bowls, etc. The refrigerator is standard size so an extra one would be good. Beautiful views and location!
We had an amazing trip with our family of 15! The cabin was wonderful. Everybody had their own space! Our gathering place was in the main living and the kitchen/dining area! The kids enjoyed the game room and theater room. The maintenance department was called for a heat problem in an upstairs bedroom, the dryer didnât work and some blinds and rods were breaking. The main concern was the oven. I saw a review that it didnât heat properly and it was still not repaired. We had to throw away 2 dishes that didnât cook because of a part that needed to be replaced. They were both expensive ingredients đoverall the place and nice and Eden crest was great!
Upon arrival I was very surprise the online information of the property gave me a difference prospective. I was not looking to have issues on the day we arrived . Broken items (icemaker, ceiling fans, etc.), bedroom very hot, etc.
Overall, our experience was good, the property is VERY, however I was truly disappointed in the condition of the furniture. The sofa and love seats had a large amount of peeling, a dining room chair was wobbly/unsafe and there were torn throw pillows on the upper sofa in the theater room. For the price my expectations were higher.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin had a great layout! We loved it. The only issue we had was the barstools seemed old. I sat on one and it broke. The kitchen also needs more cookware. Overall, it was great!
Les points faibles : Communication et emplacement
Fell short
The house is in a crowded area with no yard, no fire pit, no fun. Light bulbs were out, grill gas tank was empty, regulator was broken so our full tank would not work. Drive up to house is difficult with no guard rails. The curtain rods are flimsy and fall down, shades in bedroom donât work. Overall a big disappointment.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Would do it again. Fast response from Patrick, ran out of LP gas a new bottle was installed in 20 minutes. One thing I would say as a warning to other guests at the Ridgetop Theathre Lodge is to be careful on the steps going to the front door if it has rained. The varnish on the steps is like ice.
The property was pretty. However the two beds upstairs had hair all over the bedding-looked like it had not been changed from other guests. We had to call for new sheets. The smell of sewer was very strong in bathrooms and outside. It looked as though the sewer was overflowing. The smell was very powerful-it was a shame for such a nice place. The âtheatre roomâ was very outdated. The TVs were old and you could not stream. There were also multiple remotes to each TV. Very confusing and not easy to navigate. The carpets were old and needed replaced. There was even carpet in the kitchen which all felt very dingy.The property could be very nice if it were updated a bit. For the price we paid-it would have been nice to have all the sheets clean.