Wonderful stay! Host was wonderful, very accommodating. The property is very close to Gatlinburg and all amenities. Would stay here again. Kids loved the waterpark and infinity pool.
We were not ready for the fantastic view this property offered. It was amazing!! Staff was very friendly and accommodating. The water park right on the property was very popular with the kiddos. If you are considering this location for your vacation, I highly recommend it!!
Our stay was fantastic. The amenities at the resort were great. There was a nice waterpark and three pools to hang out at. My kids also enjoyed the arcade. We ate at the restaurant on property twice and both times the food was excellent. I used the fitness center once. There was not much equipment like most hotel/resort gyms so I found it much easier to run outside and enjoy the view. The views at the resort were amazing. We were looking forward to Anakeestaâs views and learned that the views from around our unit were better. We played the complementary mini golf a couple of times. A smaller course, but still fun. There were also fun activities at the activity center everyday. We made candles for 10 and played an escape room for 25 for our group of four. The one issue with amenities was the shuttle service. Sometimes the shuttles would seem to come one right after another and other times we would wait 20-30 minutes. Our room was plenty spacious for a family of four for a week and we were able to make most of our breakfasts and lunches in our unit. Everything was clean. It was also really nice to have a washer and dryer. The view from the balcony was very niceCheck-in was frustrating at the resort. We waited in line for over an hour and then learned there was a problem with our room. We had to stay in a one bedroom unit for a night and then move which was inconvenient. We received a resort credit from the resort and our host for our inconvenience.
This place was great! It was myself, my son and his family and the mother-in-law separate villa was perfect for this. We had great views and the resort was great. Having shuttle service so you are not getting in your car constantly to go to the pools was extra nice. We had a great time. Amy was great with all questions I had prior to my arrival. I would definitely recommend this place!
Absolutely Gorgeous Resort!!!! Staff was phenomenal! I donât have one bad thing to say about this place!!! Incredible location & Easy drive to anywhere!!!! I will stay here AGAIN!!! Our owner we rented off of was an absolute GEM! Thank You Amy for giving us the opportunity to visit Tennessee in class & style!!! The room we rented was a Beautiful 2 room suite w multiple kitchens!!! Perfect for a family of 6-8. Thank You Again WESTGATE RESORT!!!!
The host for this rental was absolutely amazing. She was very thoughtful and considerate, and responded to any questions or concerns very quickly. I would definitely be willing to stay here in the future.
The resort was amazing. So many units! We stayed a week during the 4th of July, had a 2 bedroom suite which was more than we expected! It was actually 2 adjoining suites, they both had the same thing except the 2nd suite was smaller (not small at all though). The 2nd had a kitchenette and a living room, even a washer/dryer in the bathroom. The unit was very clean and stocked with everything you need. Our particular unit was close to the putt-putt area which was open all the time, as well as the mountain-top pool (with a bar) and the zip line. There was a nice firepit seating area which overlooks the city and is just amazingly beautiful. There is a resort shuttle that runs so instead of constantly driving the car up and down to the water park, we just took that. Speaking of water park, the kids LOVED it, they went down the slides all day long! Take advantage of that while you're there! We ate at the restaurant the first day we checked in....my food (catfish) was delicious but the others said it was bland and just okay. The wait was ridiculous even though it wasn't crowded. We opted not to eat there again but maybe it was okay on a normal day. There is a shop which as in any other resort, is overpriced but they had plenty of stuff for those times you forget a thing or two and don't want to run all the way into town. There is a Starbuck's there as well but we didn't try it.
When we got there, the adjoining door was locked and there were some lights out in the 2nd suite but we called the front desk and they took care of it within the hour. The only suggestion would be to mop the floor more frequently. When I got there, I dripped water in the kitchen and when I went to clean it up, the paper towel was very dirty. The kids ran around barefoot and their feet were black. It wasn't a huge deal but it definitely hadn't been recently mopped. Everything else was super clean and worry free.
The property was amazing. Fits everybodyâs lifestyle!
Even though there was construction everyday we wasnât bothered by it. Workers was friendly and very courteous! The staff at westgate very helpful and very attentive. Young, middle, and young at heart, alike has something to do here! So much fun! Just relaxing, enjoying the scenic views, the wildlife around you was awesome! Always so much enjoyment to be found in the Smokies! The condo had everything you needed to make your stay terrific! We will be back again! Thanks to all that made us welcome in your home away from our home!
Was a great place to stay the only problem is parking we never got to parkfront row of our unit,should be numbered over all very nice place. Kids had a blast at the indoor adventure
Water park. Service was excellent, everyone was so very nice and friendly. I recommend this place to everyone. Close to Galtiburg and Pigeon Forge. Help make memories for your love ones.