The booking and check in/out process was quick and easy. The property is well maintained and clean. The view is amazing and it is close to the main attractions. I would definitely be back.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Spacious, clean, nice condo conveniently near Pigeon Forge and great restraints and attractions.
Had a great stay. Listing is close to Dollywood. Pet friendly and very clean. This condo has everything you would need for a convenient stay. The kids enjoyed the arcade, foosball, and shuffleboard. The office was very helpful. We even got a complimentary pass to Dollywood which is an $85 value!
Over all property was nice had issues with one of the showers being slick and my sister in law feel because of it other then that it seemed clean. Parking was a nightmare really should work on that but over all it was a good vacation.
We just got home. Me and my family were there for my sisters wedding. This place was absolutely WONDERFUL! They helped with everything!!! The place is exactly what we needed. The game room for the kids was great also!!! We will be planning a stay for our family vacation 2023!!!!! They even called in the middle of our stay to make sure everything was going ok!! Definitely recommend!!!
The moment I walked in it was clean and felt like home away from home. If I had to complain about anything it would be grab bars in the showers for us old folks. The beds were fresh. The bathrooms were spotless and everything you could possibly need was stocked in the kitchen. I had the pleasure of meeting a few neighbors and the were delightful to talk to. Thank you Eagle Crest 13D
I would suggest if you have teenagers and adults do not stay in the middle condo
It was very easy to rent
There were children below us and above us that made an awful lot of noise it was very disturbing that that is the only complaint that I have
I was very impressed by the amount of room and cleanliness of the cabin. The kitchen was amazing and very well stocked. The beds were a little old and soft but by bedtime anything was great. If I had to complain about anything it would be my code did not work on our last day fortunately my son was there to let us in, I attempted to report this with no avail. We will be back in Sept for my daughters birthday. Thank You for sharing your cabin with our family.
The parking is a complete mess, and a flea issue, was the biggest drawback. But it was adequate for a quick stay, wouldn't want to stay for very long mainly due to worried about going out and losing a parking spot, even if you could find one to begin with.
Such an amazing experience. The neighbors were also friendly and happy to be enjoying their time with their family. Beautiful ambiance and space. The only recommendation would be to mark parking spaces. The death-defying cliff was a new experience for me. But still a beautiful location. A note of what floor the cabin is would be helpful for more elderly patrons in the future to avoid climbing stairs. But still, such a beautiful place to vacation at.
Clean. Wi-Fi could use an upgrade. Not allowed to turn up hot tub heat. Hot tub not very private from nearby tenants.
Listing could use some details like type of coffee pot and what is supplied. It was nicely stocked for a couple days with paper towels, shampoo, tissues ( all stuff I didnât need to pack but did).
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was great ! Instructions on operation of electronic remotes for tv is very much needed. Would have never guest on how to operate them, thanks to the maintenance man (the small one), who took the time to show me how to operate it. Need a new refrigerator, it was leaking water on floor. No blinds where on game room door, but maintenance installed it. Security code sent to me originally was not the correct code. Had some problem with neighbors, renting the units below us, making racial comments and they thought we were too loud, however, they did not complain to guest who were renting condo next to us, who were enjoying their vacation. Not enough parking.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Vacation rental property was a nice place to stay. Very spacious. Plenty of room for all our little ones to run around. Parking for the property is terrible. Not enough parking for that big of a place. Location of property is great. Not far from parkway and right across road from Dollywood. Would have been nice if the condos had elevators. Carrying everything up the steps isn't easy. Reservation process was very good. Everything done through text or email. Worked really well that way. Only thing about reservation was I was supposed to get a $10 refund on my credit card for a per person charge that contract says wasn't supposed to be charged for...but I never received that credit back to my card. Wasn't very professional to tell me it would be credited but it was never done. Overall, we were happy with rental and would probably stay again.
Me my wife and two girls booked this place and have to say it was quite amazing. It was try to pictures. It is actually bigger then what the pictures show. The hot tub looks out to the mountains. It was so spacious we didnât even use the extra bedroom with the bunk beds. The girls used it as a chill zone lol. Itâs 5 mins from the pidgeon fordge strip. And it takes you back the roads away from traffic.
Right across from Dollywood.
The girls stated multiple times how comfortable the beds were.
The kitchen was stocked with everything you could imagine. Just bring your own spices.
The fireplace was an awesome extra touch.
Everything was great until checkout when at 958 am as weâre bringing a weeks worth of luggage and food down stairs finishing packing our car i guess the cleaning guy showed up and asked me if i was done. I said shortly as weâre walking past with luggage. He then harassed my two daughters to speed up three times in about 5 mins and then proceeded to harass my wife telling her she needs to speed up. We are sure we left something as we were done at 10:08am. Everything was perfect and inwoukd highly recommend this place to everyone.
But the harassment upon check out was increasingly unprofessional and not guest oriented AT ALL.
Still a 5-star place!
The location was so close to everything and still nicely tucked away from the the busy highway. We had 4 adults and 3 children and had plenty of room. Rooms were very clean and plenty of linens and necessities. Thank you for a great stay!