Les points faibles : Communication et exactitude de lâannonce
No running water
I arrived late afternoon on Saturday 7th December and upon our arrival found there was absolutely no running water. I immediately contacted the owners rental contact but, although she tried to help over the phone, the problem was not solved. On Sunday, we were told that nowhere would be open so would have to wait until Monday 9th December, when I asked if it would be possible to arrange somewhere for us to shower we were told we would have to make our own arrangements. At around 11am on Monday I received a text that the water was working, on returning to the apartment we found the water was running but there was no hot water. Again, I contacted the rental contact and was told an electrician would be round at 6pm on Tuesday 10th December. The hot water didnât return until the following morning, so the first shower we were able to take in 3 days was freezing cold. Due to these circumstances I asked the rental contact to see if the owner would be willing to give us a discount for our stay but didnât hear anything, so I reached out to the owner. When I explained the situation he debated the dates, although I have all the texts between myself and the rental contact, and was only willing to offer a 10% discount on a future stay, but as I wonât be returning this does little to compensate for my rather disastrous stay.
What a fantastic little apartment. It's super close to the cheapest supermarket in town and a short walk to the gondola. There are loads of lovely bars and eateries nearby too.
The apartment is small but perfect for a couple. There's a sofa bed that can accommodate two more people. There is plenty of storage space for all your stuff and there's a small cupboard in the basement for your skis and snowboards.
The bathroom is lovely with a nice shower and a heating element behind one of the mirrors so it doesn't mist up. The kitchen is well equipped with a proper oven. There's no kettle though. There are these electronic rollers that are awesome as they completely shut out the light so for someone like me that's sensitive to light when trying to sleep, it's perfect!
The owner is great at communicating but bear in mind that English isn't their first language. The lady that looks after the apartment for the owners is really lovely and very helpful.
Highly recommended!
Werkelijk alles aanwezig, knusâ€ïž, schoon, goed onderhouden, prachtige keuken, ruim balkon, eigen parkeergarage en goede service. Hebben genoten en komen graag een keer terug!