Great proximity to downtown, comfortably accommodated our family of four. This is our second time visiting this home, I like that a set of bunkbeds were added upstairs. Overall, our stay was great.
The bathroom in the bedroom smelled of urine. We called and they came and cleaned, but in 2 days it smelled again. The grout around the toilet was dark, so im sure it would be an ongoing problem until deep cleaned. There was also no keurig or seating on the front porch. Otherwise the overall cabin was nice and quiet.
We loved the Sugar Shack cabin at Bear Creek Crossing! It was beautifully decorated, a great size for our family of 4, has a fun game room in the upstairs loft (pool table and air hockey) and a gorgeous view. Everything worked and all is updated. The check in and check out process were easy as well. Weâll definitely be back! Thank you!!
We first walked in the cabin and smelt like urine. Upstairs In the loft, there was two big puddles of urine from i'm guessing a pet from Previous people which my kids walked through.The bedroom smelled horribly like Urine. The bed was broke down and Horribly uncomfortable. This was not worth the money We payed we payed $3000 And we had to clean our own cabin clean urine off the floors. The floors were Unswept downstairs, there was clothes underneath the bed and dressers. From previous people, this was overall a horrible experience. Would not recommend stay in this cabin or with this company. The only plus side was the t v's hot tub And the views of the mountains
We stayed for a week and enjoyed it so much.
We had an issue with our hot tub & called the office. They responded promptly and had it fixed that day! The view was amazing. Quiet (we went in May). Would definitely rent again!
The cabin was beautiful and clean, the door code wasnât sent to us but we were able to call and get it after we got there. The most disappointing thing is we booked this cabin so our kids could swim at the indoor pool ( it was cold and rainy) and nobody informed us it was closed. We payed a little more for this cabin to have the pool and the kids were pretty upset that couldnât swim. There was no a blow dryer to use ( I forgot mine at home) or extra blankets for for pull out couches, only sheets. Overall the cabin and hot tub were great but the biggest let down was the pool .
This was an amazing place to stay. The owners were in constant connection and answered questions at the drop of a hat through texting. We were so blessed to have been able to rent the sugar shack! We will be back!
The cabin was overall great. I would suggest a new mattress in the master bedroom. It has 2 dips in it with a hill in the middle and was uncomfortable. I would stay here again. It had everything we needed.
Place was really nice, clean easy access. It had everything we needed. Really enjoyed the private hot tub looking out at the smoky mountain. Would stay here again.
I brought my partner here to propose. The property was clean and perfect. We had coffee on the balcony overlooking the mtns was perfect. She loved the whirl pool top and the games upstairs. Plus the kitchen was clean and had all the appliances we needed to have fresh meals.
The only thing we would change is a table outside and having a proper mattress that is built for adult activities.
I enjoyed the stay, however the extra charge for cleaning was too high in my opinion. If I'm expected to clean before I leave as it is. It should be part of the rental per night. Overall, I was happy with the stay.
We thoroughly enjoyed our stay in this cabin in Tennessee! The community was wonderful and offered many amenities. The cabin had an amazing view of the Smoky Mountains from then back deck. It was difficult to leave the house because the view was so amazing!! Although this property made you feel like you were nestled in the mountains, there were many things to do just a few miles away. The cabin was clean, and had everything we needed for our stay. The kids were very content in the upstairs game room.
Okay stay! not overly impressed for the money spent.
Cabin was in a quiet neighborhood, with a pretty sunrise. However the bed was extremely uncomfortable and very squeaky. Cabin was very dusty and the smell of pets/ mildew in the living area was strong. Be sure to bring your own drinking water, The coffee tasted awful from the well water. Lighting in bathroom very poor., itâs like taking a shower in the dark. The wood flooring looks like a very large dog was present or a small bear made itâs presence in the cabin. TVs weâre small and the clarity was terrible. We did have access to the NFL Sunday ticket that was a PLUS! Okay if you did not want to spend a whole lot of time chilling in the cabin.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
great time staying in this cabin and if owner`s would update the sleeper sofa`s it would be 5 star
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was very nice and conveniently located. I loved the gated entry. My only problem was the beetle infestation. Overall we had a great time and would stay with you again.