The Cabin was clean, but upon arrival we discovered the hot tub didnât work, there were no pillows or covers for the two pull out sofa we would be utilizing, and neither the bedroom door nor the 1/2 bath door closed all the way. This cabin has great potential itâs just a shame itâs not keep in better operating order. We were there for my teen daughterâs birthday and to say she was disappointed is an understatement. When the management company called to ask how the stay was they offered to send someone out, but since we were out exploring I didnât feel comfortable allowing random people in while all of our belongings were there they said they would submit my complaints. I assumed that would be the last I heard of it, but after I arrived home I received an email stating they would assess the complaints, but could not offer me any compensation (which was insulting since I never asked for any) because I didnât let someone come out. They basically treated me like I was trying to stay for free because I was upset that their cabin was not in proper working order when we arrived for our short 2 night stay. Also I never reached out to them to complain since we were only there for 2 night we were just going to suck it up and deal with it. The only reason I spoke with Eden Crest is because they called me to check how the stay was going, and I let them know. I just feel like people should know what they are actually getting with this cabin.
Place was clean but no tv reception and intermittent internet in the evening, not good for phones or devices either. Decent reception for both in morning. No tv instructions- direct tv but remote opens Roku not direct tv. Eden Crest responded and offered assistance. Owner needs to leave instructions for tv/ internet use. 3 remotes but need to be turned on in a sequence to get it to work.
We really enjoyed our stay. The check-in and check-out process was so easy. Our only complaint was that the Wifi/internet was not working for us, but that just meant more time to play pool!
The cabin overall was very nice and clean! The only complaint we had is that the WiFi never really worked. The mattresses for the pull out couches were also kind of gross. We loved the hot tub and pool table. Would stay there again!
Trim trees for better view.
Lights on front porch.
Salt and pepper shakers!!!
TURN SOME DAMN AIR ON. LOL
Other than that, it was awesome! We had a blast. It was peaceful and very nice. Sleeping was difficult due to the air staying on 74 and couldnt turn it down. Overall 5 stars!
My husband brought our 2 boys (both 19) and their girlfriends to this fantastic cabin! We absolutely loved the cabin, the view, the hot tub at the cabin and the kids spent a lot of time down at the outdoor pool. This was the perfect place for us as we spent the majority of our days out hiking the mountains and visiting shops in the surrounding areas. No one wanted to leave this morning! I have already shared with friends & family where we stayed and plan to come back ourselves. Super clean place and the check in & out process was great!
Thw cabin was very nice and clean! Great for a family. The kids enjoyed the games upstairs. Could use a sweeper though to clean up crumbs throughout the week. Overall it was a greay stay and vacation. Would recommend!!
Cabin was very clean and well taken care of. All the necessities where provided. Hot Tub was wonderful.
Wi-fi internet was definitely sub-par, reminded me of dial-up, and Cell service was spotty. Satellite TV lost signal every few minutes, appeared the dish had been engulfed by Landscaping.
Overall a good experience, but if you are counting on streaming or anything internet based, good luck.
We loved the cabin for our 20th anniversary; however, on the refrigerator there is a ânoteâ that says, â connect your face offâ. This applies to the internetâŠ..we had absolutely NO INTERNETâŠ.at all the whole time! No TV, NOTHING! Our neighbors were VERY noisy, late at night and up at the crack of dawn with very young kids!
We had planned to cuddle up watch movies eat snacks and relax.
Two out of three ainât bad!!!! LOL
My husband and I came here for a long anniversary weekend and had a great time. Very peaceful. Bed was very comfortable and very private on the deck. Would definitely recommend.
Had a great experience overall! Never received a text with the door code so we had to call to get into the cabin and the surround sound speakers didnât work but otherwise we had a great time! 10/10 recommend!
Place was clean and although there were several cabins right next to each other it was quiet. We all enjoyed the pool table and the porch swings! The sofa bed mattresses was alittle rough to sleep on, we ended up doubling them up on the bottom sofa for the older kids and the smaller kids slept on the couch cushions. Overall is was I nice place to stay!