Very cozy, clean, staff was amazing not far at al from downtown Gatlinburg maybe 10 min and we also went to Pigeon Ford maybe 15 min. The only thing that was a minor problem for me was it felt damp inside the cabin. Everything else was a 10 !
Accommodations were great!..But very noisy with construction work about a 100 yards away that started about 7ame very morning a track and field meet about a 10th of a mile away.. and a Friday night loud party that lasted most of the night.. Everything else was great
As I walked into the cabin it looked fairly clean. I noticed the fire place didnât work and on the air vents it was packed with a lot of dust. I swept what I could off the floor. I ended up killing two bugs that were on the kitchen sink and once I tried using the oven I noticed my food was not getting hot. The oven light was on but after a hour of testing the oven I noticed my food never cooked. I reached out to the office immediately letting them know the issue. They replied and said, âThanks for reaching out and that they created a task list for their team.â The next day I reached back out asking if anyone would be over to take a look. They replied saying that they do not have an estimated time yet but will update me once they have an update. So I was not sure if someone was going to come out that day or not or really what to expect. While they had someone come out they ended up coming while I was gone. They did not update me that someone was in the cabin resulting in me leaving my personal belongings behind. The only reason I knew someone came out was because there was a note left. Once I reached back out thanking them for at least having someone come look at the problem, They did text me that someone would come back out later on during the day but accurate communication would have been helpful. The man came out but was not able to fix the oven. The company did not show any sense of urgency to fix the problem during my stay. Vents were dusty and fire place did not work.
The cabin was great for my partner and I, the bed was comfortable and the hot tub was great. I took a star off because the Jacuzzi pictured doesn't work at all and when I contacted the property manager about it I never received a response.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was well maintained and very cozy. Will definitely stay again!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
FABULOUS!
Pictures dont even do it justice. Its tucked away from the other cabin so you havw lots of privacy, the jacuzzi tub and amazing, you can watch tv while you soak! And the cathedral ceilings make sucb a small space feel so huge! My husband and i were so relaxed all weekend, i never sleep that good away from home. And i truly hit reset because of this cabin â€ïž
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
So glad we rented this cabin! It was beautiful inside, close to everything! Definitely would rent again, especially with the ease, convenience, and friendliness of Aunt Bug's!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful location. Cute comfortable cabin. Definitely recommend. Hope to return soon! Staff very friendly.
The location is tucked away amongst the trees. As in they may need to be ducked walking to the door đ. The WiFi was out the entire stay but it was not a complete disaster just an inconvenience. If your goal is to disconnect then thatâs perfect.The inside of the cabin in comfy if dated and a touch dusty.
Management stayed in touch any time we had need of them.
Comfortable stay, very close to Gatlinburg and Smoky Mountain National Park. Its a studio layout and the jacuzzi tub being in the same room as everything else was weird, but it was a nice place for a weekend get away.
My only complaint was checking in. Property management company required a photo on my credit card and drivers license to do a virtual check in, instead I had to drive about 20 min out of the way to their physical location. Seemed unnecessary but everyone was very pleasant in general.
Overall we liked the cabin. Its secluded and we liked that. The driveway is difficult to get out couldn't turn around. Had to back out. Behind the tables by the bed really dirty but most was pretty clean. For us it was good. We just wanted to relax and we did. Checking in and out was good. We were thinking a little over the top but thinking it over we decided it was a good thing. Good security for them and us. Thank you.