Appartement condo·Hôte professionnel

Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat

Galerie photos de l’hébergement Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat

Un bâtiment moderne doté d’un bar sur le toit et d’un espace piscine, entouré d’une végétation luxuriante et offrant une vue sur l’océan au coucher du soleil.
Un espace piscine au design incurvé, entouré d’une végétation luxuriante et de palmiers, le tout mis en valeur par le décor d’un coucher de soleil.
Un espace piscine offrant une vue sur l’océan, entouré de palmiers et doté d’une terrasse en bois.
Un salon moderne avec une grande fenêtre, un canapé, une table basse et un téléviseur diffusant une image de cascade.
Un vaste espace de vie avec une grande fenêtre donnant sur l’océan, une table à manger dressée avec des assiettes et des verres, et un coin salon confortable.

Avis voyageurs

9,6 sur 10
Exceptionnel

Points forts

  • Emplacement à la plage bien noté
    Découvrez un coin de paradis dans cet emplacement à la plage bien noté.
  • Piscine extérieure
    La piscine extérieure offre la possibilité de se rafraîchir en plein air, une rareté dans cette région.
  • Emplacement central
    Avec cet emplacement pratique, vous n’êtes jamais bien loin de l’endroit où vous devez vous rendre.
  • Découvrez des lieux d’intérêt à proximité
    À proximité : Sealodge Beach
1 chambre1 salle de bain4 personnes

Équipements populaires

  • Sur la plage
  • Balcon
  • Accès au parc aquatique
  • Piscine extérieure
  • Réfrigérateur
  • Internet

Découvrir la zone

Afficher la carte
Princeville, HI
  • Place, Sealodge Beach
    ‪7 min à pied‬
  • Place, Princeville Center (centre commercial et habitations)
    ‪4 min en voiture‬
  • Place, Club de golf de Princeville Makai
    ‪4 min en voiture‬
  • Airport, Lihue, Hawaï (LIH)
    ‪50 min en voiture‬

Chambres et lits

1 chambre (4 personnes)

Chambre à coucher 1

1 très grand lit

Salon 1

1 canapé-lit (double)

1 salle de bain

Salle de bains 1

Baignoire · Toilettes · Douche uniquement

Espaces

Cuisine
Bureau
Balcon
Jardin
Lock

Protégez vos paiements : réservez toujours sur Abritel.

N’acceptez jamais les demandes suspectes et utilisez toujours les moyens de réservation offerts sur notre site ou notre appli. Si une personne vous demande de réserver ou de payer directement auprès d’elle avant que vous effectuiez votre réservation sur Abritel, veuillez ne pas lui répondre et nous le signaler.

À propos de cet hébergement

Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat

Summary:

Experience the magic of Kauai’s North Shore from an oceanfront Princeville retreat with spectacular 180° Pacific views. Sealodge G9 is an intimate, peaceful getaway designed for couples, with sunrise views from the bedroom, a private lanai, refreshing trade winds, and the sound of waves below. Explore Hanalei and the North Shore by day, then return to your own oceanfront sanctuary to relax and watch the sunset.

*New Manager - Previously 100+ Reviews / 4.8 Star Rating!



The Space:

Welcome to Sealodge G9—a top-floor oceanfront retreat where the beauty of Kauai surrounds you from the moment you wake up.



The condo’s elevated position provides sweeping views across the Pacific, reef, rugged coastline, and toward the Kilauea Lighthouse. The ocean can be enjoyed from throughout the home, but the private lanai is the perfect place to slow down with morning coffee, an afternoon drink, or an evening sunset.



Inside, the recently refreshed one-bedroom condo offers a comfortable and inviting space for two. The updated kitchen opens into the dining and living areas, making it easy to prepare a meal, relax together, and enjoy the view without ever feeling separated from the spectacular surroundings.



The bedroom is especially memorable, with ocean views that make sunrise part of your stay rather than something you have to go looking for.



Keep an eye on the water for Hawaiian green sea turtles and spinner dolphins, and during whale season, watch the horizon for humpback whales passing along the coast.



Beyond the condo, Princeville puts you within easy reach of Hanalei Bay, Hanalei town, beaches, hiking, golf, restaurants, and local shops. After a day of adventure, return to the peaceful grounds of Sealodge and let the ocean set the pace.



Guest amenities include:



Private ocean-view lanai

Shared Sealodge pool

Updated kitchen

Washer and dryer

On-site parking

Ceiling fan and portable fans

Spectacular ocean views throughout



Please note: The condo is located on the third floor and there is no elevator. The path to Sealodge Beach is steep and can be slippery when wet. There is no air conditioning; the condo relies on its elevated location, trade winds, ceiling fan, and portable fans for cooling



Guest Access:

Guests at Sealodge have access to the shared outdoor pool and landscaped grounds, perched on the oceanfront bluffs of Princeville overlooking the Pacific. The condo also includes a private entrance with a lit path for easy arrivals after dark, on-site parking, and a washer and dryer for added convenience.



The Neighborhood:

Princeville is Kauai's green North Shore at its most dramatic: deep blue water below, mountain rainbows above, and Hanalei Bay down the hill. Princeville Center is handy for groceries, coffee, and a casual meal, while Anini Beach offers gentler water on many days. Drive into Hanalei for its shops, taro-country scenery, and broad crescent of sand. This is the right side of Kauai for families and couples who want slow mornings, beach time, and lush scenery rather than town bustle.



Getting Around:

Lihue Airport is about 40 minutes away via a scenic drive along Kauai's coast. A rental car is highly recommended since the North Shore's beaches, restaurants, and Hanalei's shops are spread out. Princeville itself offers walkable access to some shops and dining, while beaches like Hanalei Bay are a short drive. Parking is typically available in lots or driveways at most properties.



Other Things to Note:

• This rental is located on floor 3 (the ocean view makes every step worth it).

• The path to SeaLodge Beach is steep and can be slippery when it rains. Please use caution.

• Smoking is not permitted

• Parties are not permitted

• This property is managed by Heavenly Vacations.

• All guests shall abide by Heavenly's good neighbor policy and shall not engage in illegal activity.

• Quiet hours are from 10:00 p.m. to 8:00 a.m.



Interaction with Guests:

Our local Heavenly Vacations Kauai team is just a call or message away throughout your stay. We are always happy to share our favorite places to enjoy on the Garden Isle, and we are here to help right away should any issue arise. We respect your privacy and are here whenever you need us.

Ajoutez des dates pour connaître les prix

Hébergements similaires

Règlement intérieur

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux domestiques

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs
• Smoking is not permitted • Parties are not permitted • Many visitors are curious about the pathway outside the complex that leads to SeaLodge Bea...

Informations importantes

À savoir absolument

Numéro d’enregistrement de l’hébergement : 540050120018, GE-058-650-4704-01, TA-058-650-4704-01
Hébergement n° 5365024vb
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Princeville

Cet appartement en copropriété vous donne rendez-vous à Princeville, plus précisément dans le centre-ville, sur la plage. Envie de vous poser et d'admirer la beauté naturelle des lieux ? Les incontournables Parc d'État de la côte Na Pali et Baie d'Hanalei vous attendent ! Les agréables Jardin botanique de Princeville et Minigolf de Kauai méritent aussi une visite. Amateur de sport nautique ? Profitez de votre séjour dans la région pour découvrir la pêche ! Si vous préférez les activités en plein air, on vous conseille plutôt les promenades à cheval, l'escalade et les balades en vélo.
Carte
Princeville, HI

À proximité

  • Sealodge Beach - 7 min à pied - 0.6 km
  • Princeville Center (centre commercial et habitations) - 4 min en voiture - 2.6 km
  • Hanalei Valley Lookout (point de vue) - 4 min en voiture - 2.6 km
  • Club de golf de Princeville Makai - 4 min en voiture - 2.7 km
  • Plage Hideaways - 8 min en voiture - 5.2 km

Comment se déplacer

  • Aéroport de Lihue (LIH) - 54 min en voiture

Restaurants

  • ‪Hanalei Poke - ‬10 min en voiture
  • ‪Wishing Well Shave Ice - ‬9 min en voiture
  • ‪Wishing Well Coffee & Tea - ‬9 min en voiture
  • ‪Tahiti Nui - ‬9 min en voiture
  • ‪Kalypso Island Bar & Grill - ‬9 min en voiture

Foire aux questions

L'hébergement Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat dispose-t-il d'une piscine ?

Oui, cet hébergement dispose d'une piscine.

Combien coûte un séjour dans l’hébergement Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat ?

À partir du 20 oct. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat le 27 oct. 2026 commencent à 847 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat ?

Les arrivées sont prévues à partir de 16 h 00.

Quelle est l'heure de départ de l'hébergement Oceanfront Princeville Condo | 180° Views | Top-Floor Retreat ?

Le départ a lieu à 10 h 00.

Où se situe l'hébergement ?

Bénéficiant d'un bel emplacement dans la zone de Princeville, cet appartement condo de front de mer se trouve dans le centre-ville, à moins de 2 km de Sealodge Beach et Club de golf de Princeville Makai. Wyllie's Beach et Plage d'Anini se trouvent également à moins de 3 km de distance.

Avis

9,6

Exceptionnel

Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 24 avis sur 27.
Note des voyageurs de 8 (Bien), d’après 1 avis sur 27.
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 27.
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 27.
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 27.

9,2/10

Propreté

9,8/10

Arrivée

9,0/10

Communication

10/10

Emplacement

10/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Beautifully clean and decorated but cannot beat the views out of every window. We especially loved waking up to a sunrise from our bedroom window
Séjour de 6 nuits en août 2026
Réponse de VrboOwner le 14 oct. 2026
Hello Rachel, thank you for your kind review. We’re glad you enjoyed the clean, thoughtfully decorated space and those beautiful sunrise views. We’d be happy to host you again! Mahalo! Heavenly Vacations Team
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Gorgeous view day or night- perfect location and clean accommodations.
Séjour de 6 nuits en octobre 2025
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Kauai vacation

Absolutely a beautiful view. Great location. Stocked with everything you need including beach gear. Would definitely stay again!
Séjour de 2 nuits en novembre 2022
Avis provenant d’un site partenaire

10/10 Excellent

Great , clean , all you need

Such a great stay. Beautiful views. Bed was amazing. We would totally recommend and return!
Séjour de 12 nuits en juin 2023
Avis provenant d’un site partenaire

10/10 Excellent

Beautiful views

We have enjoyed this unit for four years in a row. It has become our favorite home away from home.
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Great Views

overall a very beautiful location with great views of the ocean from the living room, bedroom and balcony
Séjour de 5 nuits en décembre 2023
Avis provenant d’un site partenaire

10/10 Excellent

Best view!

We loved this rental! Lots of stairs, but worth it! Has everything you need, and was safe and quiet.
Avis provenant d’un site partenaire

10/10 Excellent

Beautiful view

Lots of stairs, but worth it!
Avis provenant d’un site partenaire

10/10 Excellent

Awesome views

You really can't beat the view. It's a cute little place. Perfect for me and my husband. We loved our stay and would come back to this condo again in a heartbeat.
Séjour de 3 nuits en novembre 2023
Avis provenant d’un site partenaire

10/10 Excellent

Epic views and a fantastic home away from home.

Everything about Sealodge G9 was fantastic. The views were epic and falling asleep to the ocean waves every night was magical. Would absolutely recommend.
Séjour de 4 nuits en mai 2022
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Amazing condo

This place is wonderful. We were worried about no AC, especially coming from negative temps, but the breeze from the ocean is truly all you need here. Kitchen is great, view is amazing, we wished we could've stayed longer.
Séjour de 3 nuits en janvier 2022
Avis provenant d’un site partenaire

10/10 Excellent

Views & location!!

This efficient, cute condo was a gem! Views, views, and wow, views! It had everything we needed. Quiet & close to everything North Shore & not a long drive to every thing else. Sea Lodge beach was so private & beautiful. We would absolutely stay here again!!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Stunning view

Wonderful location with a stunning view of the ocean. Easy access to all North Shore activities and sites. Check-in was a bit confusing, but the staff responded quickly to explain.
Séjour de 3 nuits en juillet 2021
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Breath Taking View

Walking to private beach was worth the stay alone. Gets a little hot with no air condition. However, worth the sacrifice for the view, private beach and size of the condo.
Séjour de 3 nuits en mars 2025
Avis provenant d’un site partenaire

10/10 Excellent

Ocean view room

Great location, excellent view. Stocked with everything you need. Condo could benefit from some bathroom upgrades, was looking a bit rough, but otherwise the place was great. This is a condo for the able bodied - must climb stairs to get to it.
Séjour de 6 nuits en juin 2024
Avis provenant d’un site partenaire

10/10 Excellent

Well equipped condo with a million dollar view

The view from this condo was amazing. You have to climb to the third floor but it was really worth it. There is plenty of beach gear, an extremely complete kitchen and nice touches all around. The location is great for exploring the north shore of Kauai and we will definitely book again if we are back in the area. This was our first Vacasa stay and it has set the mark high for all others to be measured against.
Avis provenant d’un site partenaire

10/10 Excellent

Amazing views that go on forever

What an amazing place to stay and base camp out of for North shore surfing and hiking or just stay and chill. The sunrises, the sunsets and everything in between are just fabulous! What’s the down side? It is up three flights of stairs and there’s no A/C. I don’t think A/C is needed because there is almost always a breeze blowing 10-15 miles an hour, but if they do stop there’s a ceiling fan and floor fans. It is so worth it!
Réponse de VrboOwner le 21 juin 2023
Thank you for your review! We hope we have the chance to host you again!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Best view in Hawaii

We stayed in this condo for 4 nights and it was perfect. After staying on the south end of the island for a few nights, we were nervous of the lack of air conditioning in this unit, but it was absolutely not necessary. The building is situated so it catches the ocean breezes and is very comfortable. The view is incomparable and we spent a lot of hours just sitting in the breeze staring out at the reef. We appreciated the decor and amenities provided, including a few complimentary dishwasher tablets and laundry pods! Those were unexpected and definitely appreciated. The Sealodge Beach was tricky to find, but it was quiet and provided some great snorkeling for us beginners. We would definitely recommend this condo for a couple looking to get away to a quiet spot!
Séjour de 5 nuits en juillet 2021
Avis vérifié

8/10 Bien

Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté

Great views, worn property

We've been staying at G9 off and on for decades, and love the view and location, but wish the current owners would give the place some TLC. Some of the furniture is new, which we appreciate, but some is old and cluttered with stuff, and the tub has really gotten disgusting. It just needs replacing, or at the minimum new grout. Windows have become almost impossible to open, and need maintenance. We do love Sealodge, though, for the views. And appreciate Vacasa being available when we couldn't get the very long digital entry code to work, in the winds and the rains, it was so frustrating! Appreciate Vacasa helping us get in! The views are great, good for a couple but definitely not a good place for kids, or if you want an easily-accessible beach.
Séjour de 8 nuits en décembre 2024
Réponse de VrboOwner le 2 janv. 2025
Hi, Marybeth, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We appreciate our guests' feedback as a means to improve and will consider this feedback to make necessary upgrades. We hope to host you again soon!
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Awesome Condo

We have stayed in G9 before and love this unit. The views are awesome. The unit was extremely clean and well furnished. Upgrades have been made since our last stay and we love the changes. The bed was very comfortable and the new sofa was welcome. The unit was well equipped. There was a welcome packet of paper towels, coffee pods, and toilet tissue. We usually stop at Walmart for staples like extra garbage bags, sandwich bags, and shampoo. We pick up some spices and salt and pepper. Things go bad quickly in the humid air. We love this unit for the lovely breezes, view, and privacy. It is on the top floor so there are quite a few stairs going up. My husband and I are in our early 70’s and in good health so the stairs are no problem. Every step is worth the incredible views, ocean breeze, and privacy. Five Stars.
Séjour de 5 nuits en janvier 2022
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Exceeded our expectations

This is our first time visiting Kauai and it has been amazing. Sealodge G9 exceeded our expectations. We ended up getting a later flight, so we missed a day here and got in when it was dark. That was disappointing, but waking up to the sun rising from our bed made up for it. The view and breeze from every room was incredible…breathtaking. The roosters crowed every morning, which I didn’t mind at all, because it prevented us from missing the gorgeous sunrises every morning. We took a little hike to the private beach, which I must warn was a little scary for me on the way there, especially because my hands were full. There is just a section with a narrow path with the rocks and ocean below. I felt better on the way back up. seemed less scary. I wouldn't say it was my personal favorite beach, but it may be worth checking out if you don’t want to drive to a beach. I will definitely make this our home away from home again when visiting Kauai.
Séjour de 3 nuits en août 2022
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Unforgettable View, Vacasa was great

This is a wonderful unit - The view is amazing! Unforgettable sunrises. Loved the sound of the waves on the barrier reef and watching the tides roll in and out. We hiked down to Sealodge Beach which was a great way to spend a few hours. The location is excellent, and makes a perfect launching point to visit other beaches and restaurants etc. (if you can bear to leave the view). The windows were abundant and clean. The interior is showing a little wear and could use some paint touch up here and there though overall it's extremely clean and fresh in a 'beach cottage' type of way. The patio table and chairs are more for looks than comfort (though I did appreciate they were bistro height for a better view above the rail)... but honestly those are the only negatives I can come up with. Vacasa was amazingly responsive. We asked if there was a shower mat somewhere (the tub was pretty slippery), and by the time we were back from an outing there was a new mat in a package waiting for us outside our door. Highly recommend this unit, and I'd gladly stay with Vacasa again.
Séjour de 8 nuits en mai 2023
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Unbeatable views and a must-return

My wife and I kept reading reviews of this space that said "the pictures don't do it justice," and they were right! You're as ocean-front as you can get here (beach access not available from your doorstep, you take a short trail down from the parking lot). It's absolutely gorgeous here! We enjoyed many sunrises and the sound of waves breaking throughout our stay. The space is perfect for two, and the high ceilings make it feel much more spacious. Plenty of useful kitchen amenities, and the washer/dryer units were very helpful. The rental is now managed by Vacasa, and they notified us that we had to be relocated for the first two nights of our stay due to fumigation. We were really displeased to be removed from this Sealodge unit, especially because we had to pack/repack/move luggage and groceries from another temporary rental - but we understand the fumigation of the entire building was likely not of their control. Also, be aware that this unit is 3 sets of stairs up above two other units without any elevator access. You'll have to lug your bags up a lot of steps. Lastly, there is minor neighbor noise due to living proximity. We could hear some footsteps and closing of doors beneath us but could not hear voices of casual chatter through the walls. We will definitely be staying here again if and when we return to Princeville!
Séjour de 8 nuits en avril 2022
Avis vérifié

10/10 Excellent

Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce

Beautiful unit with outstanding views.

We have stayed in this unit many times and it continues to be our favorite. If you don’t like steps, don’t book it. There are 4 flights and 39 steps. Otherwise it’s perfect for a couple. The bed is very comfortable and the kitchen well stocked. The kitchen is miniature. Very little counter space and no cupboards available to stock food. But we stay here a few weeks every year and it has not been a problem. The view is what draws us. Shopping is nearby with a fairly good Foodland. There are restaurants nearby as well. Our favorite beach is Tunnels for snorkeling. We love Haena beach for the huge waves in winter. Not really a swimming beach but perfect for walking, reading, and people watching. Another great beach close by is Anini Beach that is protected by a reef. Lazy days and afternoons are spent here reading and going for a dip in the beautiful blue water. The only complaint I have is the bar table and chairs on the deck. They look good in the pictures but they are really pretty useless. They do not work for me. Dump them. Give me some low chairs that wipe dry after a heavy rain. The deck itself is not in great shape. I’m hoping that will change by next year. Otherwise this is a very comfortable unit that we very much enjoy returning to every year.
Séjour de 14 nuits en février 2023
Réponse de VrboOwner le 21 juin 2023
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
Avis vérifié

2/10 Horrible

Les points forts : Arrivée, emplacement, exactitude de l’annonce
Les points faibles : Propreté et communication

Internet was not working, Pool was not working, and property was not clean upon arrival.

It was a beautiful property but I had some issues with Vacasa. The internet stopped working after the first day and we tried to get assistance from the local Vacasa team but they were no help. Finally have three days of not having internet service we were able to get internet but not with the assistance of the local Vacasa team. It just started working on its own. She said it might be the north area that is out of service but I told her that everyone else's internet on the resort is working so that's not the case. Upon arrival the property was not cleaned. There was food crumbs on the dining room chairs and the floors were not cleaned. Vacasa said the pool will not be in working order and they said they would refund a certain amount for loss of amenities but I had to call them and email them and finally they are saying they will mail me a check for 126. I still have not received a refund for the property not being cleaned. The property was beautiful but the management team at Vacasa made this an unpleasant experience.
Séjour de 6 nuits en juillet 2023
Réponse de VrboOwner le 31 août 2023
Thank you for your review, Jennifer. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

Qui vous reçoit ?

Votre hôte

Image de profil de l’hôte
LIGHT__PROTECTION

Payez en toute sécurité sur Abritel

N’effectuez pas votre paiement en dehors de notre appli ou de notre site Web. Ne donnez pas suite aux demandes de paiement par d’autres moyens.
Dites-nous comment nous pouvons améliorer notre sitePartager mes commentaires