Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Let's start with pros! House is beautiful, well stocked with cups, dishes, cookware. Location is hard to beat and was wonderful for our family reunion. Negatives however were plenty. 1. Pool towels were not set out in the basket but left in the closets of various rooms. Additionally, for a house that says it holds 14, there were fewer towels than needed. Seems bizarre to be so stingy on towels.2. The freezer leaks and has been leaking for a while (hence the damaged wood). 3. Two fire alarms went off due to batteries needing to be replaced. 4. A/C being replaced during our stay made the last day of our trip underwhelming. A/C repair started at 7:58 AM and between the noise, workers moving through the house, heat and smell, the entire third floor wasn't accessible from 8-12pm. 5. Management company did not provide great communication. I had to reach out twice to ask for the access code before it was emailed over. Then there was the multiple emails over several days during my stay, plus calls with management about the A/C repair dates changing. Finally, I had to call them to ask about check-out items cause nothing was mentioned in the book or sent to me. That is a lot of back and forth put on me, when my goal is just to relax and enjoy the vacation. Generally speaking, I would avoid working with them again after this experience.