Wind Family Compound - Meilleure location sur SML!

HI! Thank you so much for your kind words. I'm glad you all had a good time. Unfortunately, the rural area of Smith Mountain Lake doesn't have trash pick up. Our cleaners are not able to handle all he trash in their vehicles that guests accumulate during their stay. I have the address posted in paperwork and also email it to every guest at check in. The trash disposal area isn't 15 minutes away. I'm sorry that you took it to the incorrect place. Its only 3 minutes up the road and FREE! If scheduled in advance, I can potentially arrange a one time pick up but sometimes the fee is heftier than we would like!

Hi Mark, Thank you for staying with us. The home is larger than advertised in hopes to provide comfort to families home book. Im sorry to hear that the lake toys seemed dirty. I know using them and storing them near the lake during the rainy summer we had can make it seem this way. I happy happy to hear that they were used. I'm not sure which surface you re noting the is poorly maintained, but I'll be happy to reach out to get a better description. Bedroom layout BR 1: king bed BR 2: king bed, twin bed BR 3: twin over full bunk bed BR 4: queen bed BR 5: queen bed BR 6: king bed BR 7: twin over full bunk, twin bed BR 8: twin over full bunk bed. Thank you again and we hope you consider our home for a stay in the future!

Hi Phyllis, Thank you for staying with us and booking to stay again next year! I want to take this opportunity to correct some statements made here that may confuse others reading it since this is a public review. There are 8 bedrooms in this home. There is no false advertising of more than that. Three of the bedrooms do have twin over full bunk beds. A full bed did not work for some of Phyllis's older grandchildren whom where over 6 foot tall. There is indeed 8 bedrooms and we do not advertise inaccurately that there are more than that. It is false that there is a bed with no bed in it. Phyllis thought a sofa was a sofa bed and we do not have any sofa beds in this home. No sofas are included as beds in bedrooms or are advertised. The entry has a key code that is activated at 4pm. Phyllis's group arrived prior to 4pm and their code did not work. Codes are activated for check in time. I kindly offered a different code to gain them access a little early since the home was ready. As a rental, people place remotes all over the place. If we are informed, we can assist in getting remotes again if they are truly not found within the home. Thank you again for staying with us and returning!