Cet avis a été envoyé avant 2018 et n’a pas été vérifié.
2/10 Horrible
Jamie S.
30 juil. 2015
Not clean upon arrival, blamed us!
White furniture covers were dirty and stained almost as if someone urinated on the couch or spilled coffee and cleaners didnt get the stain out. Had not been dusted. Charged quite the non-refundable cleaning fee, upon checkout was given a checklist of things to do before leaving which basically was clean the house and grounds yourself before you leave so you pay a cleaning fee for nothing, when we left we had completed the checklist anyway yet were accused of "TRASHING" the place by owners and cleaning crew when the only thing left for the cleaners to do was make one bed and sweep all floors except kitchen floor. Luckily, I had purchased property damage insurance and sure enough the owners filed a claim stating we damaged a chair, a couch, and 2 slipcovers that just needed washed before we even got there. Also luckily, we took photos when we arrived and posted on social media that same day to show proof. We will never use this place again and we advised all of our family the same as well as anyone reading this. They will use you to get new furniture and you will pay fees for things you will do yourself. If you ask me, they should have paid me the cleaning fee and I'd have made the other bed and swept all floors and washed the slipcovers using Shout stain remover and made it look ten times better than the useless, lazy so-called cleaning crew they supposedly hire. In a nutshell, it isnt worth the hassle and the view and drive up as well as the stay is not as glamorous as they are making it out to be.
