Agréable maison avec piscine privée, spa & grill à gaz privé - proche centre-ville

Thank you for your feedback. We’re glad to hear you found the house to be fine overall, though we’re sorry to learn there were aspects of your stay that were disappointing. Regarding the pool heating fee, we have verified that this information is clearly noted on the listing under “Things to Know” before booking. We always aim to be transparent about optional add-on fees so guests can plan accordingly. We have also reviewed the kitchen inventory and confirmed that there is a variety of glassware, plasticware, cookware, and utensils stocked in the home. That said, we understand that expectations can vary, and we appreciate your comments. We will share your feedback with the owner as we continually evaluate the home for updates and maintenance improvements. Guest input is important to us as we work to maintain and enhance the property.

Thank you for sharing your feedback with us. We are so glad to hear that you’re enjoying the outdoor living space and pool, they truly are lovely features. We sincerely apologize that our home isn’t meeting your expectations in terms of cleanliness and upkeep. We will make sure to pass your comments along to our local team so they can address these concerns promptly. Your comfort and satisfaction are very important to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to better serve you in the future.

Thank you for your review, and we sincerely apologize for the inconvenience due to the issues with the home. We appreciate you bringing them to our attention and this has been forwarded to our local operations manager. We do hope we will have another chance to host your stay next time.

Thank you for sharing your feedback! We are glad you enjoyed your stay. We appreciate you letting us know there is room for improvement, and we'll pass your comments regarding the pool onto our management team. We hope to have another chance to impress you in the future!

Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience. We hope to have the opportunity to host you again soon!

We make every effort to present clear, accurate descriptions of our homes in order for guests to make informed decisions on their rental choices. Please note that the listing does reflect that outdoor music is prohibited. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help. We're glad that you had an otherwise great stay and we have passed your feedback to the local manager for review. We hope to host you again soon!

Thank you for your review, Heather. We sincerely apologize for your disappointment with the outdoor furniture and coffee pot. We take guest feedback seriously and have forwarded this information to the local staff to be sure they are aware of and correct these issues. We hope for the opportunity to better serve you in the future!

Thank you for your review, Ralph. We apologize for any misunderstanding regarding this listing. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help and assist. Thank you.