6/10 Satisfaisant
cindie s.
21 juil. 2025
Les points forts : Arrivée et emplacement
Les points faibles : Exactitude de lâannonce
The location and size were as advertised. Many fun memories were made together. However, many continuous issues came up which interfered with the vacation we had paid for. We were short on bedding and supplies. The jacuzzi was out of order. Extra linens had to be washed in order to use due to stains and looking unwashed. Not to mention we had to call family members to bring us extra bedding.There were careful instructions about use of the hottub but the cover was so dilapidated that some family members wouldn't let their children use it for fear they would be held financially responible for breaking it. When we let the owner know, he said that it was our bad luck that the hottub cover was supposed to have been replaced but there was a delay. However he was quick to return my initial call and try to fix issues, but we actually had to keep trying to solve issues which cut into the enjoyable uninterupped time with our family that we had paid for. A couple of bathroom sinks were slow draining. The last night a little mouse was running around the downstairs. I realize we are in a forest and critters are out there, but in response to all our concerns, the owner offered to reimburse us for our expenses as we had to buy extra TP, laundry soap, foil, etc. I felt it wasnt' a 20 reimbursement issue. It was a hassle issue. It was not receiving what we had paid for as advertised. We made do and had a wonderful time but we wasted hours solving all the issues.
cindie s.
Séjour de 4 nuits en juillet 2025
