Grande maison Lake Norman • Jacuzzi + Foyer + Terrasse | 22 couchages | Lion Manor

Even better in person is exactly what we hope guests find! Thanks so much for staying with us.

Thank you! We hope to host you again soon.

Great to hear the home worked so well as a setting for your team's off-site. Having enough space for both group activities and downtime is exactly what we hope larger groups find here, and we're glad everything was clean and well-maintained for you. Lake Norman is a wonderful backdrop for an event like that. Thank you for the recommendation, and we would love to welcome your team back.

So glad Lion's Manor was such an excellent fit — that prime Lake Norman location really is unbeatable for boaters! Thanks for the kind recommendation, and we can't wait to welcome you back next year!

Thank you for sharing your feedback. We understand how frustrating and stressful this experience was, particularly given the coordination involved for a large group trip and the expectations that had been set prior to the management transition. Property transitions can sometimes create operational and communication challenges as reservations, pricing structures, and policies are transferred between management systems. We recognize your concerns regarding the delay in follow-up communication, the rebooking process through the platform, and the inconsistency surrounding pricing and check-in accommodations. We also understand your disappointment that the experience did not align with the expectations communicated to you initially. Your feedback regarding communication, reservation handling, and guest coordination during ownership or management transitions has been documented and shared internally for review. We appreciate you taking the time to provide detailed feedback, as it helps identify areas where improvements are needed moving forward.