Avis vérifié
4/10 Médiocre
jb k.
11 févr. 2026
Les points forts : Arrivée, communication, emplacement
Les points faibles : Propreté
The view and location are very good. Sofa and chairs should have been replaced quite some time ago, very worn and sofa in particular was dirty. First thing we put a sheet over the sofa and towels over the chairs - didn't want to set on them. Then quickly got a candle and can of Febreeze to help mask the stale odorous smell. I developed a very bad sneeze - which would go away once I went outside, may or may not be related to smell in condo. Next thing was air leakage around the door, could literally see close to a quarter inch gap under the door and with strong cold north wind could feel it breezing all the way into the seating area. I called about this and a very nice young man from Luxury came and installed a sweep on bottom of door and some strips around door frame; helped a lot and was much appreciated. Next thing that happened was hot water tank was leaking and had to be shut off for about a day; not necessarily a fault of anyone except very obvious should have been replaced some time ago. Knowing what I now know and experienced, I should have called immediately upon entry and said find me another place, I'm not staying in this unit. It could be very nice, just needs some new stuff and a bit of care. I'm not a newby to beach vacations and have never given a bad review; have been coming to Orange Beach 20-25 years summer and winter, many times at Summerchase. Unfortunately, I have to say this unit was in the poorest condition of anywhere I've stayed.
jb k.
Séjour de 14 nuits en janvier 2026
