Refuge Bears Den avec accès au lac, familial/acceptant les animaux – Votre escapade paisible

Thank you for choosing to stay with us. We appreciate you.

Thank you for sharing your thoughts, though we are disappointed by your characterization of your stay. While we maintain a 5-star rating across multiple other booking platforms for our hospitality and property quality with multiple repeat bookings and corporate accounts, we regret that your experience did not match this standard. Our cottage is a historic, charming lake community property. We clearly state its vintage nature and location details in our listing description so guests can make informed decisions before booking. Regarding your concerns: The Step: The layout of the home, including any transitions, is standard for historic properties and fully compliant with local safety standards. Pet Fees: Our pet policy and the $120 fee are explicitly detailed on our listing page. This fee was agreed upon during booking, and attempting to avoid paying it after check-in is not acceptable. Check-out Procedures: Standard, minor requests like stripping beds help keep our cleaning fees affordable and are clearly communicated in our house rules. We strive to be transparent and fair with all of our guests, but we cannot accommodate attempts to bypass established policies.

Thank you so much for your kind words. We strive to meet and or exceed expectations. You took care of the space as if it was your own and we really appreciate you. Thank you for choosing to stay with us again and we look forward to accommodate you again in the future.

Thank you for choosing to stay with us, we appreciate your business as well as your perfect review.