Réponse du propriétaire: It's always disappointing to get a review like this as we always strive to please everyone. However, that's not always possible. I wish we were given the opportunity to make your stay more enjoyable before the end of your stay. This also happened at a time when we were all the way on the opposite side of the country in Maine on our yearly family vacation. Normally we are there to inspect the condition before each guest. I would like more information on the state of the downstairs room. The carpets were just steam cleaned and I'm unaware of any other unpleasant condition of the room overall. All of the rooms including the master and other guest room are represented in their current state as the online pictures. We would like to remedy anything that needs attention. Since the turnovers mostly happen during the same day it gives us a limited time to fix any issues. However we are successful in taking care of these. We ask all future guests to please be honest when bringing a pet, as we have a different set of protocols we follow when getting the house ready for the next guests. We are owners that care about the well being of the home and are grateful to have the opportunity to share its beauty and surroundings with as many guests as we have. Recent upgrades were a new metal roof, patio doors and all new decks. Next year we plan to re-do the driveway. I would love more feedback on how we can make the place more enjoyable for everyone. Take care and our scencierest apologies for an inconvenience during your vacation.