2/10 Horrible
Troy W.
12 févr. 2026
Les points forts : Emplacement
Les points faibles : PropretĂ©, arrivĂ©e, communication et exactitude de lâannonce
This was hands down one of the most frustrating rental experiences Iâve ever had.From the moment we raised legitimate concerns, communication became a brick wall. Every response felt automated and empty. âWeâll check with our teamâ was repeated over and over with zero follow through. It honestly felt like arguing with a chatbot rather than dealing with a real property manager.Major issues included:âą A hot tub that was visibly unsanitary, progressing from green water to dirty foam during our stayâą A non functioning pool lightâą Paid amenities that were never usableâą Absolutely no meaningful discussion or attempt at rate adjustment despite these problemsWe documented everything with photos and gave management ample opportunity to make things right. Nothing was resolved.To make matters worse, questions about the property itself were either ignored or answered with copy paste style responses that addressed nothing. No ownership. No accountability. No urgency.This property was misrepresented, and the lack of quality control is unacceptable. If you value your vacation time, money, or sanity, I strongly suggest looking elsewhere.We will be providing Vrbo with the full message thread and documentation.Extremely disappointed.
Troy W.
Séjour de 7 nuits en février 2026
