6/10 Satisfaisant
Nathalie L.
29 août 2019
Les points forts : Communication et emplacement
Les points faibles : Propreté
Girls trip to Temecula
We planned a girls trip to Temecula and wanted to spend the majority of our time in the pool, spa, and BBQing. None of which ended up working.
The owner called me the day before to let me know the refrigerator, pool, and spa werenât working and he was working on getting them all fixed. He offered to cancel at no charge, but at that point it was too late to change plans. He offered a $1000 credit for the inconvenience and said heâd provide coolers if we picked up ice.
They were able to fix the refrigerator and had the pool cleaned, but the spa was still not working. We arrived to TVs blasting and a kid in the pool so we thought we walked into the wrong place. A lady greeted us and said she was the owners wife and walked us through the place. She was very helpful in getting us spices, extra blankets, and towels, but I would suggest coming prepared with pool towels and all food prep necessities. They changed out the propane tank in the BBQ for us, but we still couldnât get it to work so we ended up having to cook food for 10 girls in the oven...not ideal.
The property is a bit old and outdated and there were a lot of ants...even though we were diligent about cleaning up food. The listing says there are two king beds, but there is only one. Everything else is a double or pull out couch. The water pressure was non existent and took FOREVER for the hot water to activate and you had to just get it right to not be scalded or freeze.
I messaged the owner after to let him know of some of our frustrations and ask for a credit. He offered $200 and I asked what happened to the $1000? I canât imagine the fridge working was worth $800. He said he had the pool cleaned so we agreed on $300...which I still havenât seen.
In the end we had a good time. The location was remote, which we liked, but still close to wineries. We are capable of having a good time together even in the most trying of situations. If youâre ok with rustic and outdated than this is a fine property, but not worth the cost for the issues we had to deal with.
Iâm not one to write bad reviews and had the owner come through on the credit I wouldnât have posted this.
Suggestion, if a credit is offered get it before. Donât make the same mistake I did.
Nathalie L.
Séjour de 2 nuits en juillet 2019
