Chalet Montello sur le lac Buffalo avec quai et foyer!

Thank you so much , really glad you enjoyed your stay at the cabin!

Thank you very much.

Hi Karen, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to offer some clarification:-Due to the current dry conditions, outdoor fires are temporarily restricted for safety. Nearby residents have also recommended avoiding firepit use, and a notice on the refrigerator advises guests to check with the local fire department for the latest information on firepit permissions. Additionally, a folder containing house rules and essential guidelines is available for guests’ convenience.-As the homeowner, I was available by phone to assist with early access and guide you through the keyless entry process. Despite an initial issue with the lockbox, I remained on the line until entry was successfully completed. Additionally, I was pleased to accommodate your early check-in, allowing access a few hours before the scheduled time.-An unlocked window, inadvertently overlooked by the cleaning team, has since been addressed, and we ensure that all windows are securely locked before each guest's arrival. As the homeowner, I worked to accommodate your requests, and no additional concerns were reported after entry.-As noted in the listing, the property provides abundant opportunities for adventure—from hiking scenic trails and exploring historical landmarks to enjoying Fox Lake and sightseeing in the Wisconsin Dells. We encourage guests to review all listing details carefully to ensure the property aligns with their expectations.Thank you for your review. We're committed to providing the best experience for every guest and look forward to welcoming more satisfied guests, as seen in our previous and recent reviews.

Hi Bryan, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: We apologize for the mishap with the key but were happy to supply you with a new one as soon as you let us know. The window lock may have been overlooked by the cleaning team but we can assure all guests that the home and the area are very secure. Thanks for taking the time to leave your review!

Hi Alyssa, thank you for letting us know about your stay. We wanted to pass along the following response from the owners: "We are sorry to hear you were disappointed with your stay. We are not sure which of our previous guests was smoking at the property, but we sincerely apologize for this. We will be doing some deep cleaning to make sure there is no cigarette smell. We will also address the cleanliness concern with our cleaning team so nothing will be overlooked in the future. Thank you for your feedback and your stay."