The home is well equipped, clean and comfortable. The property manager was prompt to respond to any questions. Tastefully decorated. Plenty of supplies for cooking, going to the beach. Beautiful pool, plenty of chairs and pool toys. We will definately go back!
Security deposit was not refunded, jacuzzi did not work and pool heater was not working!
Very dissatisfing experience, would not recommend to rent this house. If you do not want to be surprised With hidden charges that you are not told upfront about DO NOT RENT THIS HOME!!!security deposit was not refunded due to fraudulent charges. Many attempts to get in touch with the individual that I rented the home from and did not receive timely responses.
What an incredible holiday! This home is even better than the pictures. Incredibly clean and impossibly beautiful. Within 5min of arriving we saw a manatee in the canal than that evening we saw an alligator and even dolphins one morning. The neighborhood is so clean and quiet and there's even burrowing owls living up the street! The pool and hot tub were fantastic. Our family had an incredibly relaxing and enjoyable stay. Publix is 5min away and easy access to Fort Myers and Sanibel Island. Already looking to rebook in 2023. Thank you for hosting such a beautiful property
We had a great time at this property and enjoyed the heated hot tub and pool the most! It was very convenient to have a bathroom right off the pool area so we didnât get the floors wet in the main living area. It had everything we needed with the exception of laundry detergent. We were supposed to wash towels before we left; however, we had to purchase laundry detergent anyway because we like to wash our clothes before we leave. I didnât notify the property manager for this reason and left the remaining detergent there for the next guests to use. If I would have notified the property manager, Iâm sure she would have sent us some. When we tried to use the blender, it didnât turn on even though we tried different outlets. We notified the property manager and a new one was shipped to us! When we arrived, the manager offered to meet us at the house to go over the use of the home. We declined because we were leaving, but I suggest having her come. Iâm a visual learner and although the book had pictures with instructions on use of the pool and hot tub, it would have eliminated some unnecessary communication to the property manager. The only downside of our stay was the full garbage can when we arrived and remained full during our 7 day stay (it was picked up on the day we left). We had birds eating it and it was strewn in the neighbors yards later in the week (we did pick it up). We contacted the property manager about this, and she notified the city; the city was going to pick it up but they never came. We asked a friendly neighbor and pick up is on Mondays. The manager had told us it changes so she wasnât sure. The book and online check in had 2 different days. The garbage was on the curb on Monday when we arrived but Iâm assuming it was put out later than pick up time. We did store the garbage bags we filled in the garage so we didnât add any more to the bin so the garage did get stinky. However, the manager tried to fix this so with all things said, if there is an issue at all, they are responsive and will try to fix any issues that come up! So, yes, I would book again!
This property was as advertised if not better. Our kids enjoyed the pool and fishing off the dock every day. The hot tub was wonderful at night time and we couldn't get enough of the views of the canals from a corner lot. The house is setup perfectly, and we thoroughly enjoyed our stay.
We had a fantastic stay! The property agents were readily available anytime I text or called them. We had no issues and the house was amazing! Can't wait for next year's vacation! Would rent from them again!! Steve
Villa Lilac holds a special place in my families hearts! This was our first time using VRBO and the process was fairly easy. Overall communication was easy and questions were answered in a timely manner. This house is beautiful inside and out; it was perfect for our family. This trip was more laid back for our family we were able to enjoy the house and local beaches/areas during our week plus stay, it is close to several grocery stores. One night we were able to watch dolphins and manatees swim right outside in the canal. We hope to stay here again in the near future! Our only complaints were the lack of general cleaning supplies, garbage bags, and wishing we knew exact days that cleaners and such were coming to do maintenance inside the leilani. The home was very clean, had extra linens, washer and a dryer, the pool was perfect size and the spa tub was nice in the evenings. The personal touches throughout the house made it feel so welcoming, we enjoyed the art work! Thank you for providing such a beautiful vacation home and for being so accommodating during and before our stay.
Enjoyed everything about this house . Would HIGHLY recommend. After a 19 hour drive was pretty tired had to contact owners to get in although they had emailed me all info ahead of time , I could not retrieve. Gave them a call and immediately and I mean immediately they got in contact with me . I and my family was so grateful. The pool was amazing. Beds were very comfortable. Really I canât say enough of how they made our vacation great .
The property is simply beautiful. Well maintained inside and out. The communication and overall response with Caprice and Nadja was so easy. It was a pleasure.
We spent the month of February at Villa Lilac and would have spent March there as well but the property was already rented (Darn It!)
Thank you Caprice and Nadja for a wonderful month at Villa Lilac.
We really enjoyed our stay here. It was close to everything. The only thing to be improved with the house itself would be the living room TV . There is no cable box in the living room, so you are limited to Roku. There was cable in the bedropoms though. It is in a residential neighborhood, so there is not a lot of privacy when you are at the pool. I would very much recommend this place.
Brian and Annie
Aloha Florida Vacation Rental: We are aware of our responsibility to make sure your vacation is going to be the most wonderful time of the year. A keen sense of our guestâs expectations and experience to select and rent exceptional homes is what we offer.
The wonderful lake like intersection. Weather you see a flock of rays swimming by or fish jumping a wonderful peaceful setting. There is a boat lift and the canal has access to the River and Gulf of Mexcio.