Domaine de luxe avec vue sur lac - Où hauteur rime avec imagination

Thank you for your review! We are thrilled that you enjoyed the incredible views and found our team to be responsive during your stay. We appreciate you bringing these items to our attention so we can clarify them for future travelers. For climate control, our home features high-end mini-split AC units in every individual bedroom. The remotes are universal and fully operational, though we will make sure instructions on their use are more prominent. Regarding the porch doors, they are fully functional but utilize heavy-duty safety latches on the handles; we will ensure instructions on how to unlock them are clearer moving forward. For context on our unpaved driveway, because our home is located on a beautiful mountain terrain, keeping the driveway natural is an intentional design choice that is best for proper mountain water drainage and environmental erosion control. We keep our listing photos and descriptions fully updated so guests can see the exact layout and scenic terrain before booking. Thank you again for your valuable insights and for highlighting the immense beauty of our property!

Thank you for your feedback. We are glad you enjoyed the spectacular views, though we regret that your arrival did not go smoothly for your wedding weekend. To provide important context for future guests, we had just wrapped up a major infrastructure project to replace the home's plumbing. During our peak summer season, guest changeover windows are incredibly tight. Our professional cleaning team required every minute of that preparation window to clear the final construction debris and deep-clean the home. Because your party arrived two hours prior to our standard check-in time, you unfortunately walked into a property that was still actively in the middle of being serviced. We want to assure all travelers that hygiene is our top priority. We invest heavily in professional turnover, and all sheets and towels are strictly washed and sanitized between every single stay. Because the turnover was interrupted by the early arrival, the fresh linens had not yet been placed on the beds, though we keep a fully stocked closet with extra sheets, pillows, and towels available at all times. The major utility work is complete, the property is safe, and our listing images are kept fully updated to accurately reflect the current state and layout of the home. We are glad our property manager was able to assist you, and we have tightened our check-in protocols so that future guests only enter the property once it has been fully inspected and prepared by our team.