Had a really great time! The property was clean and quiet. Very relaxing stay and conveniently located to Gatlinburg and surrounding areas. There were a few minor problems, but nothing overwhelming. The sheets didnât really fit the bed, so the corners always pulled off in the night. There were A LOT of spiders on the porch (10-15 just on the upper level alone), but the cabin is in the woods. Wildlife is part of the deal, so you expect that going in. Generally speaking it was a quiet, enjoyable experience, and I would recommend.
Cabin was nice but the hot tub was leaking, tried to fill and heat and only got a few minutes of time before water drained out. Kitchen sink would not drain, had to plunge every time water ran. Sheets had to be washed before we could sleep in the bed, dog hair and debris from comforter was all over them. Pet friendly so expect some signs of pets, but that was not good.
Coffee pot was broken so first morning was rough, they did bring one out later that day though without us calling.
Overall, place is cute, we had fun but hot tub not working was a let down. And I had to contact Aunt Bugs for info after we were already in Gatlinburg for info to check in, it was after 4 and cabin was not ready yet.
We did not get the address of the cabin until after 4:30 ( they were supposedly still cleaning ). When we arrived, there was a note written on their message board, âclean the cabin next timeâ. I turned the oven on for dinner, while it was pre heating I set the smoke alarm off. The oven had so much grease in it, the smoke alarm went off 3tines trying to make pizza. Both oven racks had lots of debris hanging from them. The dishwasher was full of stinking fishy smelling dirty dishes. There were 4 undissolved dishwashing packs in the bottom of the dishwasher. This was evidently not a new problem. My daughter spent more than an hour washing those stinky dishes with hand soap since there was no dish soap in the cabin. There were no oven mitts or anything thing else to take hot things out of the oven. The water at the sink was not working when we returned after long day out. Fortunately my son was able to get it working. There were only 5 towels and washcloths for an 8 person cabin. The cabin really needed a good cleaning. Should not have been rented in that condition. This is the first time we have used this rental service and would never use it again.
First I would like to say I typically don't write reviews but felt some of the things I came acrossed while staying at this cabin could help another family.
First issue was the carafe for the coffee pot was missing. I looked EVERYWHERE for it and couldn't find it. I called the office where a nice man simply told me "housekeeping should have taken care of that" and he said he would make a note of it. No offer to bring a replacement which caused my husband and I to have to jump thru hoops for morning coffee.
Second issue was the door leading out to the hot tub was broke. It would unlock but not open at all. This caused an issue because anytime you wanted to go to the hot tub you had to go to the front door and walk around---doesn't seem like a huge issue except the first day we were there we were greeted by a mama bear and 2 cubs, so having that door available sure would have helped. It was a little unnerving thinking I might have to walk right past a bear to get to the door!
Third thing was the temperature throughout the cabin. Downstairs is freezing and upstairs is hot. This causes a slight inconvenience because that's where the bedrooms are. One bedroom is hot and one is cold.
Fourth issue is, it wasn't cleaned well. The front glass door looked like a toddler had dirty hands and smeared stuff all over the glass. My thoughts on that are, if you aren't cleaning things that are in plain sight, how well are you cleaning bathrooms etc? The comforter on the upstairs futon smelled like dog urine and perfume which leads me to wonder whens the last time it was washed.
And if you plan on enjoying a shower in the beautiful rock shower, don't get too excited because there's barely any water pressure and only half of the showerhead works. Your expecting a rainshower but you get a light drizzle. The kitchen sink also has no hot water or water pressure and the faucet is loose.
The reason Im bringing all this up is not to sound negative, but this cabin wasn't cheap and I feel like they could do just a few small things to make you feel like it was money well spent. On the positive side, my kids loved the pool table and arcade games.
This property has a bit of a weird layout, but we really enjoyed our time here. We'll definitely be back, but would LOVE to see a light added over the grilling area (in winter it gets dark so early and the floor lights aren't enough) be if you could add a mini-fridge down stairs for drinks that would be amazing!!!!
Only downside was the pillows were flat, sheets kept coming off the bed (like just a little too small) be the living room didn't have comfortable furniture that accommodatea lounging when you are stick inside from rain. Replacing the futon with a real couch would help significantly to make this spot just perfect.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Good place to make a memory would go back again! Had everything we needed for a fun family vacation.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This cabin is 20 minutes from the main drag in pigeon forge and 10 min from the main drag in Gatlinburg. Itâs perfect. The master room is on the bottom floor and the other room is on the 3rd floor. A little far from our kids but we could hear when they woke up and their feet hit the floor. The outside fire area is the best. Big, plenty of seats. I miss it already. Housekeeping was lackluster. We donât smoke but all the outside ashtrays were full when we arrived, we had guests over and they were grossed out as well. I was looking for a sock, checked under bed and there was garbage, a lid to something, batteries misc other things. Other than housekeeping the cabin is perfect and we would go again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin is beautiful and comfortable. There was plenty of space for us to spread out (family of 4 with kids 12 and 15). Cabin was clean and everything was as expected from the photos. Customer service was very helpful with questions before our arrival.
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The floor plan of the cabin was a little odd - one bedroom is down right next to the "game room" and is a bit tight with a king bed. The other is up in the loft area with sketchy steps to get up. But overall, the gathering spaces were great! Outdoor firepit area doesn't quite look like the photos.
When we checked into the property it was about a 20 minute drive from the property management office and when we arrived to the house we discovered that they had forgotten to give us a key. We were informed it was a keyless entry with a passcode and it ended up that we could not get through the gate or into the house. Lots of cobwebs and spiderwebs along the deck and also in the shower. Convenient location to both pigeon Forge and Gatlinburg
Nice quiet property with privacy
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Easy to access and very close to town but still secluded. Had a wonderful stay!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a nice time
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Took the family to the Smokie Mountains for an adventure filled vacation and Aunt Bugs cabin didn't disappoint at all.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was clean neat and peaceful there. The kids really enjoyed their self. Will be back.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cabin was clean, beautiful. Very nice. Kind of small for a big family. We took our dogs and there really isnât a place for them to use the bathroom. Besides that it was great. Very private.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall this cabin is very nice and in a great location 10 minutes to gatlingburg maybe 20 to pigeon forge. The only thing that was tough for us is that the kids room is upstairs and the master is in the basement. Are kids are young and did not want to sleep up there. Plus the spiral stairs are very hard to climb up. The outdoor fire pit was great as we like to hang out and burn wood. The TV was just OK, but we just streamed movies to the TV as I brought my chromecast. The arcade, pool table, and foosball were all fun. Overall very pleased
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The porches and outdoor area makes this house! The game room was great for the kids but we stayed outside more than we stayed inside. The hill and drive are on the steep side. But the location to the Arts & Craft District made our stay the first of many to come! And that fire place by the master whirlpool tub is AHHHmazing!!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Driveway was a little steep but otherwise it was great, the cabin was absolutely beautiful and clean and despite all the rain and flooding during our stay we enjoyed the cabin and had a great time. We will definitely be returning!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved the cabin!! It was secluded, clean, and exquisitely appointed with everything one could want or need. We would rent it again, hands down!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The cabin was everything we expected and more based on the photos. Check-in was very easy and the staff were professional and courteous. We will definitely return.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had our puppy our 7 month old daughter and two 12 year old boys, the cabin was perfect! Plenty for the boys to do, lots of play room for the baby, and many relaxing features for mom and dad! We had a wonderful weekend!
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The rental office was accommodating with giving us a map and a goodie bag when we checked in. The cabin smelled like pets, especially the main floor futons. When we pulled one of them out, the floor was sticky underneath and smelled like animal urine. The one set of keys that we were given did not lock the front door from the outside. Every time we left the cabin, we had to keep a door unlocked. Other than those two things, our stay was great. We left a day early because a family member got sick.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great Cabin. Lots of comforts. The hot tub was a fun extra. The only thing that might need to be addressed is the musty smell in the play room downstairs. All else was terrific!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This place is amazingly awesome...just as described on the site...check in and out was easy peasy and they even gave us a dog dish for our dog...1st timers for Christmas and it made it truly magical...even got a dusting of snow on Christmas Morning...disappointed that it was not decorated for Christmas but were advised before we arrived there was a problem but we brought our own tree and a few extras to help made it a Merry Christmas...even left it for the next renters to enjoy...