Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
3 adults & 2 kids (both about 10yrs old) stayed here for 1 week. The view is perfect from the large balcony and the location/proximity is great for quick access to all of our favorite places like Poolbar Jim's & Coligny shipping center. The maintenance, security & groundskeeping are very present & attentive. Kitchen was very nice in unit, on a few rainy nights we decided to cook at "home" and we found what we needed to do so. Noticed little things that are common in these STR units like like carpet being at the end of its life and squeaky beds. The rental beach chairs were great. One of the kids bikes we rented the seat wouldn't stay height adjusted or straight on the bike.
The location and view canât be beat. The condo definitely had some wear and tear, but we would definitely return for the location, view, and layout of the condo.
Although we loved having three bedrooms and three bathrooms for 5 people, the amenities need to be updated. The coffee table is grimy with dirt, the carpet is frayed, cabinets are damaged and book shelf falling. It is a great spot just needs some improvements. We were satisfied with the location and loved the tiki bar next door! Great location to Coligny shopping area. Pool was awesome and warm!
After booking, we found out there would be potential that our balcony would be blocked due to exterior work on building. While that did not happen, exterior work did impact our stay due to noise, equipment, etc. Also found out after the fact the pool would be out of service. There was no furniture on balcony as advertized, living room carpet, furniture was heavily stained, not enough silverware, etc. to classify as âfully stocked kitchenâ. Owner did discount our stay due to impact of exterior work
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
As always Ocean One provides clean grounds and the best views and convenience to walk or bike to many locations. The unit itself was probably the worst that we have stayed at. It is a little run down examples:*The master faucets all leaked unless you turned them super hard*the back door handle was backwards and was hard to even open ( I fixed with a screwdriver)*the kitchen utensils and pans were laking to say the lease ( I bought an oven mitt and a spatula )* there was food on the balcony floor when we arrived I am being picky yes but I have high standards at Ocean One since we have stayed there many times and never had even remotely close of an experience as this last one.Will we stay again yes even hope to own someday and I will say our unit will not be as run down as this unit is.
Nice Layout- Very Outdated and carpet was terrible
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Honest FeedbackLocation was great. Outside condo was great very well maintained. Inside unit was very outdated. Carpet looked really bad, furniture was very old outdated. Bed mattress needs replaced did not feel comfortable sleeping on, comforter was old need replaced.we went out bought our own before sleeping there. Really bad experience as it may have been clean it did not feel that way. Paint on walls was very dirty . Paint is cheap.TV in bedrooms very small and old. Picture sucked. TVs are very cheap to upgrade.Would love to own the spacious unit myself. I would renovate unit and upgrade furniture. Then raise rents. Donât like to give bad feedback but we left early because we did not like feel and presumed cleanliness of unit. Not a shot at housekeeping just the old feel made it feel unclean.If you want to sell unit call me. Could be a nice getaway place if cleaned up.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The apartment is perfectly located - with a gorgeous view of the pool and the beach and very walkable to restaurants. The apartment itself is dated - the main bedroom especially... the curtains are basically non existent....the bedding is tired...the toilet paper holder is basically broken...The TVâs sound in the main bedroomâs volume is restricted . The beds in the other 2 bedrooms squeak ...... The living roomâs carpet and furniture looks sad.....and so does the outside chair cushions .... The apartment is well stocked with appliances and pots and dishes.
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in Ocean One 311 for a week in July 2024. We love the location of Ocean One and have stayed there many times. The good things about Room 311: location, layout of the unit and the kitchen is fully stocked with cooking items. The okay things: the refrigerator never made ice (but Seashore sent someone out to look at it - tried to repair but unable to while we were there); one of the commodes ran (again, Seashore fixed); the initial stock of items were just okay - very thin towels, tiny bars of soap, one little roll of paper towels. The bad: the unit is DIRTY! The carpet is stained, the tile floor is chipped, they have white duct tape on the cabinets. The bedding is thin and the pillows are old. When we arrived there were splatters of something on the wall in the master and the toilet paper holder in the bathroom feel off the wall after one use. A shelf above the television is barely hanging on the wall. For the amount of money paid for the week, these things are unacceptable. We will stay at Ocean One again, but unless this unit gets major renovations, it should be avoided.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall the location was great. The pool and rental properties were well maintained. However, our personal space - Room 311 was disappointing. The lack of pots/pans, dirty carpet, no covers on box spings, chips in the kitchen floor - gave it a bit of a "cheesy feel". Expected a higher quality of furnishings for $5K/week. I would recommend this to a friend ONLY if the furnishings, rugs, kitchen utensils, etc. were upgraded.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
There was a problem with the ice maker leaking water out of the freezer before we arrived that required a restoration effort and the replacement of the carpet padding in one of the bedrooms during our stay.This was not the unit we had initially reserved. The property management company was excellent in addressing the problems we encountered with the unit we were moved to during our stay. Stove burner knobs need to be replaced since you cannot read the markings on any of the knobs. There was no working vacuum cleaner for the carpets in the living room and bedrooms. There was a lot of construction activity going on at the property's location for the 2nd straight year. One of the 2 elevators was out of order for 8 out of 14 days during our stay. The property management company voluntarily issued a 15% credit plus tax in recognition of some of the issues we had with the rental of this unit. The property management company was excellent prior to and during our stay.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We did not have an overall pleasant experience. The unit was not clean to acceptable standards when we arrived (we purchased cleaning supplies and cleaned the bathrooms ourselves), the air conditioning did not work for the first 3 days, there is duct tape on the cabinets, the washer sounded like it was falling apart, my son got stuck in the elevator for 8 minutes, the pool is like bath water and not refreshing at all, and the cushions on the outdoor seating are mildewed and moldy.I emailed Seashore immediately with photos of these issues and I called them. They stated the owner would contact me when he got a minute. I was sent an email stating that they would refund us $666.00 for the inconvenience, which hardly covers the 3 days that we had no air conditioning or the fact that I had to clean a condo that we paid $4,500.00 to rent! This entire experience was awful and I will never rent from Seashore, or at Ocean One again. This building needs maintenance and TLC, especially considering the outrageous cost to rent these outdated units.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay was great! There were issues with 311, I called on Sunday with a list of things. Your staff was prompt and called Monday morning and came that day to fix things up. We understand things happen, but your quick attention was the best.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Would not recommend unit 311. Property location is great. There was mold in 2 of the bedrooms and shower didnât work.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
My family and I were a little disappointed in the lack of care for the condo. The stove needs to be replaced and set off the smoke alarm while pre heating. The paint on the wall has faded and needs to be touched up and there was a hole in the wall in one of the bathrooms. The screen door was also falling apart. With prices going up over s $1,000 from last summer I would hope the condo itself would reflect the cost, but it did not.
unit was so shabby! Awful furniture, dirty carpet, woodwork coming off walls, taped shower faucet, broken ice maker, bathroom faucet drips, tubs drained slowly, bottom of bathroom door falling apart, dirty dresser drawers, furniture was so old and uncomfortable, kitchen unequipped. Unit not ready at 4. No towels, we had to call.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Could use some updates with mattresses and more seating in living room. Was clean and in walking distance to eats and shops. Seashore Vacations was very helpful with planning our needs. Will continue using them for next Hilton Head vacations.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay was fabulous! Ocean One is the perfect location. Our rental was well equipped and the process was easy.Thanks so much!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Love the location of Ocean 1. Close to beach and great pool. This condo seemed more shabby than the one we in last year. No toilet paper holders on wall and tubs very high with no grab bars.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were very disappointed in the condition of the condo! It really needs a lot of work! The carpets are old and dirty. The walls all need painting. There are holes where pictures use to hang, some electrical covers were missing. The living room furniture all needs replacing, the chairs cushions were horrible to sit in, all the cushions are completely flat and hard. The kitchen needs a good cleaning, dirty dishes in the cabinets, there was no frying pan or spatula to cook breakfast, the toaster is all dented. The bedrooms are all depressing and the bathroom doors are all water damaged.Itâs such a shame because we have stayed in other condos at Ocean One that are really nice for the same price. However...the grounds are beautiful and the view from the balcony is amazing! The pool was also gorgeous!
The bedroom had a black spotted stain over the ceiling and vents. The bedroom lamp shades were stained 3/4 way up. The walls were covered in numerous areas with scuff marks and stains. The bathroom shower had a large crack and wet mark stain on the ceiling. The bedroom carpets were stained and snagged. Two bathrooms had broken toilet paper holders and one with a broken towel rack. An outlet in a bedroom had no cover on it. The bedroom drapes did not fit the window and had what appeared to be a blood stain on them. The entry door had a large rusted area and the closet door wouldnât shut. There were left over pop cans underneath the bed. There was hair in all of the bathrooms. Finally, the was sometime type of water issue in the master bedroom that would make a banging sound around 4am every night !!!!