8/10 Bien
OJ H.
3 oct. 2025
Everything was great with the actual stay. House was very modern and nice. All amenities were great. Pool table and spa tub kept us busy. The house was pretty dusty and spider webs were in the corners/on walls. Not that big of a deal for us and I understand itâs surrounded by woods so maybe that was supposed to be expected. We did have an issue getting into the gate at walnut mountain. The gate code was never sent to me through email before we arrived. I did receive the house code but not the gate code. There is absolutely zero service at the entrance of the mountain. We had to drive all the way back into town before we gained service. Called Vacasa and the customer service rep was still unable to give us the gate code. He informed us that this was a previous issue noted on this house and told us he would give us a call back in 30 minutes to give us the code. Thankfully the guard at the gate was nice enough to let me in because he was also aware that vacasa had given previous renters issues with the gate code. This put our check in back about an hour and a half all together. Very frustrating. I suggest making it a priority to send the gate code along with the house code. Besides that issue, everything was par for the trip and we had a great time.
OJ H.
Séjour de 2 nuits en septembre 2025