Dort 22 Sawgrass Estates Manoir de luxe 7 chambres | Terrain basket | Théâtre | Salle de jeux | Piscine

Thank you, Andrew, for sharing such a fantastic review! I am delighted to hear that Sawgrass Estates exceeded your expectations and provided ample space for your family gathering. It's wonderful to know the property worked perfectly for your film shoot. Your recommendation means a lot to us, and we would be thrilled to welcome you back for another memorable stay. Take care until then! Rene iTrip Fort Lauderdale Luxury Vacation Rentals Property Management

Thank you for the fantastic review, Dan. We’re thrilled to hear that Sawgrass Estates easily accommodated your party and that you all enjoyed the spaciousness. It's wonderful to know the backyard exceeded your expectations and that the pool and basketball court were a hit every day. We’re glad you found our responsiveness helpful as well. You were a fantastic guest, and we truly appreciate how well you cared for the home. You treated the home with respect, and we would gladly welcome you back anytime, whether here at Sawgrass Estates or at any of the 5,000 vacation rentals we manage throughout North America at iTrip. We would love to host you again. ⭐️⭐️⭐️⭐️⭐️ Rene iTrip Fort Lauderdale Luxury Vacation Rentals Property Management

Hi Kelly, This home consistently receives 5-star reviews from guests, and the experience you had is not what we strive to deliver. We take that seriously and are actively addressing everything you’ve brought to our attention. Thank you for taking the time to share such detailed feedback. We truly appreciate it, as it helps us continue refining the experience for future guests. Regarding the kitchen appliances, the home is equipped with two dishwashers and two microwaves. At the moment, one set is fully functional while the second set is awaiting parts for repair. We intentionally market the home as having one of each to ensure expectations are always met or exceeded. Once the parts arrive, all appliances will be fully operational. We also want to clarify that the home does not have a tennis or pickleball court. It is advertised as having a basketball court. That said, your suggestion is a great one and definitely something we will take into consideration as we continue enhancing the property. On the coffee setup, the original machine had a crack that was not visible to the naked eye and was unfortunately missed by our cleaning team. We are glad we were able to quickly provide an emergency coffee pot during your stay. In addition, the home is equipped with a Keurig machine and pods, and we hope that option worked well for you too. Regarding the toilets, this was not a false alarm. Our plumbing team inspected the system, snaked the line, and removed sanitary napkins and other items that had caused the blockage. We have since received a clean drainage report confirming everything is now functioning properly. Based on your experience, we will also be adding clear signage in the bathrooms to remind guests not to flush wipes or sanitary items. Kelly, you were a 5-star guest, and we would gladly welcome you back anytime, whether here at this home or at any of the 5,000 vacation rentals we manage throughout North America at iTrip. We truly welcome the opportunity to earn your trust again and provide you with the seamless 5-star experience we are known for. Thank you again for your thoughtful feedback and for staying with us. Rene iTrip Fort Lauderdale Luxury Vacation Rentals Property Management ⭐️⭐️⭐️⭐️⭐️