Maison Tranquille à Coto de Caza

Thank you for taking the time to share your feedback and for staying with us. We’re glad to hear you enjoyed the comfort of the home and its proximity to the trails. Regarding the request to briefly show the property to a prospective long-term renter, we respect your decision to decline. While this was intended as a limited and optional request, we understand that privacy is important and appreciate you sharing your perspective. Regarding the early-morning messages, your reservation was extended on a short-term basis as an exception to our standard long-term policy, and the monthly rate was adjusted to allow for added flexibility. The brief messages sent earlier in the week were solely to confirm whether you intended to extend your stay further, as this required advance coordination. Regarding the televisions, the home is equipped with six functional smart TVs for streaming. We regret that the upstairs TVs did not meet your expectations during your stay. Regarding garage access, this is clearly noted in our VRBO listing. While garage access is not currently available, we are actively planning improvements for future guests. As for the remaining items mentioned, the neighborhood is generally very quiet, though occasional dog noise can occur, and the community is gated. These are standard features of the area and outside our direct control. We value guest feedback and will continue refining communication where clarity is helpful. We wish you the best in your future travels and thank you again for staying with us. Warm regards, David and Evelyn