✓ Plus grand condo ✓ 3 chambres ✓ À pied du centre + Coaster ✓ Rez-de-chaussée

Thank you for staying with us and for sharing your feedback! We’re glad you found it to be a nice place for your family. We completely understand that the walk to downtown may have felt long for you. Our condos are about a 15-minute flat, easy walk to downtown Leavenworth, so while it may feel like a bit of a distance depending on what you’re used to, we’re grateful that many of our guests tell us that the walkability is actually one of their favorite things about staying with us. It’s close enough to enjoy the shops, restaurants, and activities without having to worry about downtown parking, yet far enough away to enjoy a quieter stay. We appreciate you staying with us! Kristiina Property Manager

Thank you for your feedback. We are glad you enjoyed the condo itself, but we do want to clarify the situation for future guests. We did not make this request lightly. The lampshades were brand new, and we have the purchase receipt on file. Every guest arrival is preceded by a detailed walkthrough. Additionally, on the morning of your arrival, after the previous guest checked out and before you checked in, we conducted a video shoot inside the condo for marketing purposes. If the red splatter that was later found on the white lampshade and couch had been present at that time, it would have been immediately obvious. After your departure, our team found matching red stains on both the couch and the lampshade. Fortunately, the couch was successfully cleaned, but the lampshade could not be restored and required replacement. We requested only the $25 replacement cost for that item. We understand that accidental damage can happen, and our goal is always to resolve these situations fairly and respectfully. We stand behind our inspection process and would never charge a guest for damage that existed before their stay. To our future guests: we encourage you to read our many reviews across all booking platforms. They consistently reflect our commitment to honesty, fairness, cleanliness, and exceptional hospitality. Accusing a guest of damage they did not cause would be completely out of character for how we have operated over the years, and we are confident that our long history of positive guest experiences speaks for itself.