6/10 Satisfaisant
Fernando C.
5 août 2025
Les points forts : Propreté, communication, emplacement
Les points faibles : Arrivée
Clean place, good location, but many issues..
We stayed at this clean, well-furnished home in a great location for a family trip to Austin.What we liked:* Walkable to local spots like Tysonâs Tacos and Lazarus Brewing; short drive to HEB/Target; 15â25 min from airport.* Several king beds, plenty of space, and thoughtful extras like a pack-and-play and high chair.* Spacious kitchen, island seating, and a washer plus two dryers made group living easier.* Kelvin was responsive throughout our stay.What we didnât like:* The night before check-in, we were told the pool/hot tub couldnât heat due to a storm from a week prior; hot tub was murky, did not filter, and unusable.* Theater room was unusable due to poor Wi-Fi, constant buffering.* Mosquitos made the patio and pool very unpleasant, even in daytime.* Poor insulationânoise from living room traveled upstairs; neighboring unit's outdoor music could be heard inside - making naps and early bedtime challenging.* The biggest issue: excessive and unclear fees. Total cost was high, including high per-person add-on fees, a very high 2pm early check-in fee. Traveling with kids, this felt like price gouging. In the end, in spite of multiple issues with amenities (this listingâs biggest draw), we were only offered a tiny refund for our troubles.Overall:âšGreat location and layout, but major advertised amenities didnât work well, and after a high initial sticker price, the constant add-on fees felt excessive and exploitative. Would not stay here again.
Fernando C.
Séjour de 3 nuits en juillet 2025
