Retraite The Ark Encounter

Thank you for the kind review! We're glad you enjoyed your stay. We do have an iron and ironing board available upon request, and we're sorry if this wasn't communicated beforehand!

Thank you so much! We’re glad you had a great experience and truly appreciate the kind words.

We're so glad the home was a great fit for your work trip and that you enjoyed the sunsets from the back deck. We'd love to welcome you back the next time you're in the area. Safe travels until then!

Thank you for the kind review! We're glad you enjoyed the location and had a great trip. We appreciate your patience with the door issue and hope to host you again!

Thank you for the great review! We’re glad you had a comfortable stay and enjoyed the home and neighborhood. We also appreciate your suggestions and will keep them in mind. We hope to welcome you back again!

Thank you for your kind review! We're so glad you enjoyed the home and found it clean and well furnished. We also appreciate your feedback about the mattress firmness for future guests. It was a pleasure hosting you, and we hope to welcome you back again!

Thanks for staying with us! It’s great to hear that our spot served as the perfect base for exploring all the local sights. We always aim to be as helpful and quick to respond as possible, so I'm glad everything went smoothly. Safe travels!

Thank you for taking the time to share your experience. We're glad you found the property clean, and we appreciate you bringing these concerns to our attention. We'll share your comments with our team for review. Thank you again!

Thank you for your review and for staying with us! We’re glad to hear the location worked well for your visit and that you enjoyed the home overall.

So glad to hear that! Hope to host you again!

Thanks for staying with us! We’re so happy you found the place clean, and convenient for your needs. You were fantastic guests, and we’d be happy to host you again anytime!

Glad to hear you had a great trip and found the house convenient for exploring. We really appreciate the heads-up about the bed firmness for future guests who might have a specific preference! You were fantastic guests, and we’re so happy you enjoyed the stay otherwise. Hope to see you again soon!

We’re so glad we could help you. It’s wonderful to hear your kids had fun with the ping pong table! We appreciate your feedback about the beds and the cabinet locks, and we’ll look into ways to make things more comfortable for future guests. We’d be happy to host you again anytime!

Thank you for sharing your feedback. We're sorry the home did not meet your expectations and apologize for the issues you encountered. We’re glad our team was responsive when concerns were brought to our attention. Since your stay, our cleaning and maintenance teams have addressed the items mentioned. We appreciate you bringing these issues to our attention and will continue working to provide a better experience for our guests.

Hi Ashley, Thank you for sharing your feedback about your stay. We appreciate you highlighting the cleanliness of the house and the convenient location. We understand your concerns about the check-in process and the issues with the beds and hot water. We apologize for the inconvenience these issues caused. We are committed to providing a comfortable and seamless experience for our guests, and it seems we missed the mark on some of these key elements. We will definitely investigate the check-in process to make sure it's user-friendly and aligns with standard practices in the industry. We will also address the issues with the beds and hot water to ensure that future guests have a more comfortable stay. We hope you'll consider staying with us again in the future, and we'll strive to make your next experience a more positive one.

Thank you so much for the kind review. We’re glad the home was cozy, clean, and a great fit for your family. We really appreciate it and would love to host you again anytime.