Thank you for the 5-star review! Glad El Matador 513 was a great value. Sorry the ground-floor location was a bit noisy — we appreciate the feedback and hope to host you again.
RealJoy Destin
Not technically “beachfront” as it’s a short walk across the resort but even so, we loved it and enjoyed our stay. The resort was out enough from the busy part of town but not too far of a drive. Loved that we had 2 pool options and the beach. Clean and plenty of towels, etc available.
The property was fantastic for our stay. The location of the unit was great for easy access to the pool, tennis courts and a short walk to the beach. Unit was quiet.
We had an amazing time at El Matador! The condo is right next to the basketball court and the pool so our kids loved that! The management company was very helpful and communication was awesome, our toaster broke and within a couple of hours they had a replacement. We booked our stay for next year’s spring break already!
Christine, thank you for your review! It's great to hear that your family had an amazing time at El Matador. We're glad our team was able to assist you promptly with the toaster issue. Thank you for choosing RealJoy, and we look forward to welcoming you back for next year's spring break!
The place is great. It has everything it says it will have. They probably could have some cooking products (like salt and pepper, pam spray, etc) and coffee filters… but they still get a 5 star bc they were upfront about it, and are super quick to answer questions, easy to work with, and the unit is perfect!!!
Thank you so much for the kind review! We're thrilled to hear you enjoyed your stay and that the unit met your expectations. We appreciate your feedback about the kitchen essentials. it's something we'll keep in mind as we look for ways to improve. It was a pleasure hosting you, and we’d love to welcome you back anytime!
We enjoyed our stay. My only complaint was that the master bedroom TV would not change from the music channel. Something didn't work properly either the remote or the TV, and we weren't aware. I also didnt realize we didn't have a washer and dryer in the condo and we had to pay to wash clothes at the community washer/dryer area. A little inconvenient but nothing major. Regardless, our stay was enjoyable.
We were not granted access to advertised hot tub and sauna. There were no pool keys left for us. After many days and many messages back and forth and trips to security and interrupted vacation time I was told the last 2 days a work around for obtaining a key. It was time consuming and frustrating. WiFi was wrong and had to call for updated info there. Other than that the property was nice and clean and beautiful beach.
When I got to the condo I cleaned the tub and the drain stopper had a hair on it. Gross. Not enough towels for 8 people to have least two days worth of towels for showers. I had to wash them each day in the communal wash and it was 3 for both washer and dryer. It was a long walk to the beach through the parking lot, not “on the beach” especially if hauling things to and from the condo. Never staying here again. Old vacuum on the property, with sand in and out, it was hard to clean.
Could not get the door to unlock to go in or out. Handicap mom got locked in and had to go out back door and walk around to the pool and beach leaving the back door unlocked. Floors were dirty. Mold was on the tile around the toilet in master and on the shower curtain in other bathroom. For the price compared to other VRBO where I have stayed this experience has made me rethink VRBO.