Thank you for the 5-star review! Glad the staff were helpful and that you loved Beach Retreat and Destin. We look forward to hosting you again.
RealJoy Destin
Thank you for the 5-star review! Glad Beach Retreat was comfortable and clean and that the location and private beach were highlights. Weâd love to host you again.
RealJoy Destin
Thank you for the 5-star review! Glad you enjoyed the excellent location and great backyard. We look forward to welcoming you back to RealJoy Vacations.
Great location close to the beach. We rented the golf cart as well which was fun to drive to the private beach access, but there are spots to park your vehicle there. Pool was great and very warm. Kitchen is well stocked. Had a few problems but management company had great communication and attempted to fix the problems. Donât expect to use the outdoor tv as it is broken and the volleyball court is low on sand and full of ants. Otherwise great place that we would rent again.
Thank you for the 5-star review! Glad the location, golf cart, warm pool, and well-stocked kitchen made your stay enjoyable. Sorry the outdoor TV and volleyball court didnât meet expectations â we appreciate you letting us know and have passed your feedback to our maintenance team to address the TV, sand level, and pest control. Happy to hear our team communicated well while resolving the other issues. Weâd love to host you again at Beach Retreat.
RealJoy Destin
The week before I requested the pool not have issues as a previous person indicated a problem. We were unable to use the pool the first 24 hours as it was not clean and had cigarette butts in it. Cleaner did not show up until the following day. Grill was low on propane and we had to change plans until propane was delivered on day two. Golf cart was presented in the ad as part of the rental but cost extra! This caught us off guard and created additional expenses on vacation. We would have chosen another rental if we had known it was additional cost. The house was clean and comfortable. All contact with employees was friendly.
Hi, thank you for sharing your experience. We're sorry for the inconvenience with the pool and grill during your stay and understand how that affected your plans. We also regret the misunderstanding regarding the golf cart. Your feedback is important and will help us improve communication and service. We're glad the house was comfortable and that our team was friendly. We appreciate you staying with us and hope to provide a smoother experience in the future.