Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time and everything about our stay was extremely positive!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Pleasant time with friends. Had 2 showers but only one was working so we had to take turns.
Les points faibles : Communication et exactitude de lâannonce
Seems ok until you start looking deeper
I really struggled for most of the week to figure out how to write this review. On the surface this place seemed great, however once we got into the unit and actually started to use it things quickly fell apart.
PROS:
Good beach access, clean resort and outstanding beaches.
CONS:
Knives in kitchen don't cut.
Nails and screws on ground on deck which were stepped on.
Screws on floor in rooms, baby almost swallowed.
Broken hot water, led to entire family sharing one shower which was also malfunctioning. Spicket wasn't fixed for 3 days.
Other bathroom had water backing into drain pain, and sewage smell. Never fixed and reported twice.
Crumbling walls from water damage at window.
Broken plantation shutters, duct taped together.
STAINED DISGUSTING carpet in living room.
Stained furniture.
Ripped bed linens.
Faulty AC. Unit is HOT HOT HOT.
Fuel in grill was empty.
Trash from former guests left in unit as long as stinking water coolers filled with melted ice and sodas.
Broken dry wall everywhere.
VCR broken.
TV and Radio system VERY hard to work and figure out.
TERRIBLE INTERNET.
Maintenance will just let themselves in without knocking.
RUDE permanent resident next door who beats on your door constantly to tell you to move your car away from where hers is parked. Had to call security on her after multiple issues.
Pool IV (closest to unit) was shut down by health department for contamination, and we were not notified or warned after swimming in it for 3 days.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our first time staying in Palmetto Dunes (after many other stays in HHI) and we absolutely loved it. The location of this condo is great - very easy to get anywhere on the property. We used the Dunes Buggy shuttle service almost every day and were extremely impressed by how efficient they were! The only slight downside to this particular property is that there is a large bedroom upstairs that sleeps several, but bathrooms are downstairs. It worked ok for us as we put the young people upstairs, but it could be a little inconvenient if someone had late night urgent bathroom issues. We loved the property though - kitchen was very well stocked and living space was large and comfy.
Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location. Kids loved the upstair space. Bonus Bed in the loft area was nice to have. Bike parking was convenient. Needs updated. Not clean. Dishwasher needed repaired during our stay and it took two days to get it working. Small oven.
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We checked in to the rental on Saturday. Within 24 hrs we had seen many roaches in the kitchen and dishwasher. Sunday morning I called the front desk and was told an exterminator would be out to our place later that day. No one showed up Sunday so I followed up Monday morning. When I called back Monday morning I was told an exterminator would be out Monday afternoon or Tuesday morning. Still no exterminator showed up. When I called back Tuesday evening, I was quite irate. I was told an exterminator had been to our place today. I let the front desk know that someone was at our place all day and no one had been there. All this time we continued to see roaches in the drawers of the kitchen. We washed everything we used by hand before using it. Finally an exterminator showed up Wednesday evening. The entire situation was handled terribly by Palmettoâs front desk. I have never stayed at a place that had so many roaches. It was supposed to be an enjoyable stay with family and friends but was dampened by the roaches.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was nice, but missing any extras or amenities. Two course, thin towels per guest. No towels for the pool or beach. No chairs, umbrellas, toys or other beach items as other rentals provide. Rental bikes from previous renters left in walkway blocking front door at our arrival. Overgrown landscaping blocked the rest of the walkway. Lots of scuff marks on walls in entryway and main living area. Overall, the place is very dark, and needs more lighting. Many outlets donât work and lightbulbs not replaced. The maintenance on the rental was mediocre. Dead bugs randomly in kitchen and bathroom not cleaned up. No booklet with instructions on operation of TVs in the rental. No plastic wrap, foil or containers with lids in the kitchen for leftover food. Decent amount of space and beds. Very close to a pool. Just needs more attention to detail.
Absolutely wonderful Family trip! I love Palmetto Dunes!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Every stay Iâve had here with my family has been wonderful! The home was clean and had everything we needed during the entirety of our stay. The pool was very clean and kept up well. The property is absolutely beautiful each and every time. The staff is kind, efficient and so helpful. I plan on coming here many times more! Thank you!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great layout, plenty of space, complaints are was the extremely hot loft area, on two nights we returned after dinner and found no parking spaces at all in our lot, and the vent in the main bathroom didn't seem to keep up with steam
A guest from Saint Louis, MO
8/10 Bien
Alyson P., Suburb of Boston, 40 minutes outside of the city
Location and unit were very good for our family. It would have been better if there was another bathroom on the upper level since family members slept there. Bit of a pain to come down to shower. Despite being off-season, it was still a great place to visit. We enjoyed a break from the snow up North. However the cleanliness was not up to par, especially during COVID - old ice in the freezer, dirty blankets and sheets in the closet and several dirty pots in cabinet. In addition, water filter on fridge needed to be replaced and
Several light bulbs were out. Fortunately the location was great for tennis and golf and the shopping and restaurants at Shelter Cove.
Property says it sleeps 10....4 chairs on deck need a couple more at least, one love seat one small sofa....five people max....we were six....so one person was on the floor.
Loved the unit...very spacious, great view. Need to buy one of these.!