Tuscan Farmhouse in Farmland, Removed not Remote, Easy Reach Florence,

Thank you ! It was lovely to meet you and your family and we’re very happy you have a good time . We hope to see you again!

Thank you! What a nice review and we are so so pleased you enjoyed it! It is a magical place and we love to share it with such great guests , and we are particularly pleased you mentioned the bees! Everyone adored you so please come back!

Thank you so much for this review! We love people to be happy at the house. Do come and stay again!

Thank you so much - we are really pleased that you enjoyed it! Look forward to seeing you again, you were lovely guests!

Thank you so much! I have to say that you could not have been nicer guests!

We have to say this is a really unusual review to receive after such friendly happy messages from you. And because you have been so detailed in your criticism I felt it would be sensible to respond. You are the first person to rent for a month so perhaps it was a learning curve. I am very disappointed to see that despite your enthusiastic messages and thanks, that you have given such a review. It’s a first! Helpful criticism is good but it was never apparent from any communication that you were less than happy. Sorry to hear there were light bulbs out. This has just been checked. Every single room is very well illuminated with not only numerous overhead lights and numerous table and bedside lights. 3 out of 63 basic bulbs including 2 x 5 arm chandeliers in a large house - some will go sometimes - but since there is a handyman, cleaner , gardener, pooand someone at the phone for any queries/ assistance, including booking taxis I’m surprised you did not mention this at any point. Of course it may be the fairy lights that are provided for fun and are not a necessity. They were put up just for fun and will certainly be remove. You did not mention that literally every possible help is on hand . Assistance and advice and speedy help when there was a p given whenever you asked, I’m sorry you haven’t mentioned this. Storms happen and turning just one switch was I hope not difficult . It’s highly unusual that it happens so it must have been a serious storm. Hot water - no one mentioned this! No previous guest has so this is a surprise. A plumber has checked it today to be sure. Thank you re the dishwasher- it’s less than a year old - we always trust that guests should they break something, will report it but it’s good to know now. Thank you for adjusting the dvd! Again it’s one of the things that when you provide a lot, some things that are not mentioned as a guest leaves, may go unnoticed when cleaning and preparing! We supply connections plus wireless speakers for iPhones and Mac laptop so that you can watch your own channels etc as well as of course our Netflix etc. Im sorry you were offended at being asked to be sensible with water, it is not good to leave water running for no reason. But this is not a hotel, just a very well and broadly equipped house with everthing one might need to have a good time and hosted by people who try to make guests as happy as possible.! And I have to say I understood you were among the 99.9 happy!

Thank you Jennifer, I'm glad you had a good time! Most of the mattresses are under 2 years old but certainly not the camp bed mattress! We often have just 2 cots in that little room so it is probably better not to supply an extra bed as well. Hope to see you again!

Thank you Stephanie, what a nice review! Look forward to seeing you and your husband here again. ( The 3rd of full size little football pitch is complete and the grass has FINALLY started to look like a proper green, and less like a desert, after a very hot very dry summer. We have also installed a mad net for tennis....well away from the other side of the house, where there were a family of golden oriel this summer ... Just tempting you back!) Hope you have a lovely winter and would love to see you again.