The lodging was very clean, comfortable and convenient. The property was beautiful, front and back. We enjoyed the short walk to the beach out the back, and the flowering trees in the front. We hope to stay there again whenever we go to Oahu.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Wonderful property, peaceful and clean
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
CHeck in was easy as usual and the condo was in great shape. Perfectly located near the facility I travel for work and not much traffic.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I had a great stay! I loved the rooms and how they were decorated. The place also had everything we needed and was extremely comfortable. I would definitely stay again.
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Do not reconvene! Spend a little more and stay in a nicer unit.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
For the most part we enjoyed our stay in the condo. But there are several things needing updating, like the rusty fridge, shorting stove element, patio doors + screens, just to name a few. When I asked the staff about the poor condition of our unit, they responded with the owners do not want to spend any money on these units. If that is the case, the unit should be removed from the rental pool.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We booked this accommodation 2 times. Everything was great. It was clean, nicely decorated, great views and great surrounding country (Turtle Bay). always happy. we love it.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
CHeck in was easy as usual and the condo was in great shape. Perfectly located near the facility I travel for work and not much traffic.
Rating Details:
The property manager was more than helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Check in was good although the condo itself was not very impressive. We fully expected a basic unit but we didn't expect what we got. This unit needs a lot of work. Bathroom area was in rough shape. Trim work was looking worn out. Mold issues from what I could tell. It just needed some work. We had to capture and dispose of 5 cockroaches and countless little bugs dispite the spraying that supposedly took place while we were there. We had a great family vacation but the unit could definitely had been better. I am not one to complain either, just figured you guys would want to know.
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The rental was exactly like what was pictured in the showing. The power did go off due to a storm but no complaints!
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
TV worked. unit smelled when we walked in. Had tobuy glade. refer worked. bathroom needs to be gutted and remodeled. sink cabinet is fallingapart. Bath tub is soft bottom I guess dryrotunder. rusted fixtures. back slider very dirtyhad to buy lube to loosen it up. the managementasked if we wanted to move but we had a budget.We have stayed at 5 different units on the westand east through out the years and have never run into this before. Very disappointed
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything we needed in a vacation home. Clean, spacious, comfortable, perfect location, and great rate!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great to be close to the less crowded beaches. Checking in and out was seamless. Support was really helpful.
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit was clean and adequately furnished. Nice area overlooking golf course. Parking stall very close.Pool and BBQ area close by.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Loved the rental because it was secluded from the other neighbors and an amazing view.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We come quite frequently to the area and stay in these condos. This particular one was just as nice as the others, except the bathroom was a bit sad. It looks like the rest of the condo has been recently painted and updated, so we are thinking the bathroom will be next. It needs some love. Other than that, excellent.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great vacation and we would recommend The estates at Turtle Bay to everyone.
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I love staying at Turtle Bay. The resort is beautiful and the staff are extremely helpful.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very convenient and easy check in and out. The only comaint I would have is coming into the gate on the first day. It was very confusing and the code that were given to me didn't work. Once you got in it was very easy using the fob that were in our room. The room were very clean and everything you need was there, very nice room and beautiful view.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location is amazing. We would love to come again to this rental. The condo was very clean, well stocked kitchen, great bed. Bathroom is a little dated, but overall well worth it. Loved that Hawaiian music was playing when we arrived. Thank you for a wonderful time.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
In the past, I have always written positive feedback after receiving numerous outstanding services but in this case, I will enumerate details about this rental and the horrible customer service we received during this visit. After arriving at the rental after catching a red eye flight,my family was looking forward to spending a restful night. To our surprise, we were unfortunately greeted with an awful odor almost like a mold scent.We checked out the kitchen and noticed that the kitchen had not been cleaned at all prior to our arrival. We discovered the microwave was stained from old food and looked like it had not been cleaned at all.We walked to our room and at first glance, the sheets looked like they had not been changed and washed at all. The whole bathroom did not look like it had been scrubbed or disinfected.We knew instantly that the housekeeping team didn't thoroughly clean the place because they did not provide any towels or toiletries to the guests. There was dust everywhere and came across cockroaches crawling up the wall! My son Noah has terrible asthma and the quality of air was unbreathable and ended up sleeping with our KN95 masks on and on top of the bed. We were just afraid to find out what would be underneath the bed sheet. The next morning, we called the office and informed the state of our rental. The receptionist said she would pass on the information to the housekeeping manager and would do a walk through to check out the rental. We didn't hear back until we called the next day and unfortunately, the housekeeping manager stated there was no problem at all and the rental was in perfect condition. The manager said that she would not be able to accommodate a different rental, reimburse us at all and not be able to return our refundable security deposit. The rental was just in terrible shape, we weren't able to use any amenities , water sink... etc I am prepared to file a formal complaint to
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great vacation and we would recommend The estates at Turtle Bay to everyone.
Deborah A.
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