Stay was wonderful. Tried contacting host for additional day before we were ever to be here..no responseâŠ.the employees at Phenix VI are incredibly kind and helpful
There was a delay in receipt of our check in code for room access; however, the host was very responsive. Additionally,the front desk did that e our parking pass, but again that was resolved the following day.The overall cleanliness was "ok." I'll admit I have higher standards, but the counter top and cabinets had not been wiped clean; wiped but not clean. The 2nd bedroom has carpet which held an odor and there was a pair of me s underwear under the sink (sorry, left them there!).I went ahead and vacuumed and spot mopped the bathroom, but for transparency, I mentioned I have higher standards. Some of the outlets were also not working and batteries ran out in master bedroom remote. The remote was no problem because we didn't travel to the beach to watch TV Space was nice, linens were clean. View was great!
Not bad but not great. Would be hesitant to return to the unit. There was womenâs hair on the shower wall, a ton of sand on the balcony and inside the condo, the pillows were flat as a board.. I think you can also tell a lot about the quality of how things are taken care of by looking at the kitchen utensils and gadgets. Everything looked about 30 years old and mismatched. No kidding we google imaged the blender and it said the model was made in the 50âs - 60âs. You canât open the freezer door even halfway because itâs up against the wall, very frustrating to get things in and out. The water on the refrigerator didnât work and there is a review from two years ago stating the same thing, noting the owners have made no effort in fixing it. The walls were so beat up! A magic eraser would go a long way. The front desk never could find our reservation so we just parked in the parking spot that came with the unit and hoped we wouldnât get towed since they wouldnât issue us a parking pass. Luckily you are given everything needed for check in via email so we had no issues getting into the unit.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This unit was in the perfect location for our family! We didnât have to take the elevator once! Plus it was comfortable and clean! Want to stay here again!
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit was very clean and nice. View from balcony was awesome. Definitely will consider staying here again.
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great stay very clean and nice. Pleanty of room!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Amazing vacation!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I have been staying at different Phoenix for several years and I always had a great experience until this unit. Furniture it's outdated and in urgent need of replacement or at least a freshen up. The 2nd bedroom did not have a comforter, it only had a sheet and pillows. My daughter was very cold at night. The pull up couch was so dirty underneath and you could feel the metal springs on the mattress. It was a very poor condition. The light in the kitchen was out, the light in the microwave was also out. We couldn't cook our dinner meals for this reason. The icemaker on the refrigerator was also out. I emailed and text the owner and I got no response. We only got one role of toilet paper, one role! for a family staying 3 nights. I don't know if this is normal or something happened. Beware if you are planning to book this unit. Staying on the first floor was convenient but not beautiful. You don't get to come out on the balcony and see the full extent of the ocean. There is too much vegetation blocking the view.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was nice with good amentities. Front desk staff was very helpful. The washer had a very bad smell on the first day but was gone after a couple of washes. The thermostat showed that the air filter needed to be replaced. The refrigerator showed that the water filter neede to be replaced. The toilet in the front bathroom had a broken handle when we arrived.
The location was good. The condo was great. The only issue was the master bathroom toilet had a leak that was promptly fixed the same day. All had a good time. Would stay again, maybe next time a little longer.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were a little concerned at first that there would be noise from the pool, which is right off the balcony. But it ended up being very nice. It was like sitting by the pool but under our own cover of the large balcony. It worked out great for my husband who has some mobility issues.
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This condo was recommended to me by a friend who had stayed here previously. The location was great! Easy access to the beach, indoor/outdoor pools, pickleball courts, and grills! And the porch/balcony was huge and had amazing views! My husband and 2 little girls really enjoyed our stay. The only negative thing I would say is that the âstarterâ supplies of toilet paper, paper towels, and dish soap was not enough and the front desk doesnât provide these things. These are basic essentials that I think every vacation rental should have. We had half a roll of paper towels, 2 rolls of toilet paper, and a splash of watered down dish soap to last 4 people 4 days.
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Very noisy unit with Kids upstairs 3 different times and people right below working out in gym. Deadbolt Lock was broke, Sofa was tire 20 years ago. Master bedroom Matress was really tired nalso. Checked in with NO Toliet Paper left by Cleaners. When unit above us ngot clened they dumped Vingear over railing on outside balony.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was my family's first time staying at a Phoenix property. We all enjoyed the spaciousness of the room. We will be booking again.
This spot was perfect for our needs. We were traveling with family and small children and the first floor was the best. We could have have chosen a better spot for our stay. It was a blessing not to have to ride the elevator. I could remote start my car in the Alabama heat from the room.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Best time at the beach ever. Loved the first floor room. Never had to wait on the elevator. Will def stay there again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our room was sufficient and neatly decorated. The unit directly above ours must have had a dog and or toddler that played ball and moved chairs scraping across the floor at 6 aM. I donât get up that early on vacation. Rude on their part. The facility was amazing...
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Really enjoyed our quick get away! The condo was great! Had everything we needed. Loved the oversized balcony.Clean and comfortable! We will be back!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved the experience we had and location was great. Walking distance to some great restaurants. The only drawback is Orange Beach needs to install pedestrian crosswalks as traffic was not pedestrian friendly.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a wonderful time. The place has a beautiful view. It was very clean and larger than we thought. The balcony was huge. We loved it. Would highly recommend â€ïž
We had a very nice time and the location is beautiful. We won't come back at this time of year...it wasn't warm enough for our liking, but that is NOT the fault of the accommodations! Would recommend!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Needed to get away from all the busy times for awhile so my husband and I came to the beach. Location was great as was space especially large patio
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Location of condo could not have been more convenient, the master bedroom was very comfy. The only thing that wasnât very comfortable was the couch, but we stayed on the deck (which was very big) most of the time anyway. Would definitely stay here again!