The En Bronze ~ 7 min des restaurants et du centre-ville de Chicago

Thank you for your feedback, Melody. We’re glad you found us kind and responsive during your stay. We’d like to clarify a few points for future guests. The En Bronze is accurately described and photographed as a “garden-level” residence—a real estate term commonly used for lower-level homes in Chicago. The listing also clearly discloses the absence of in-unit laundry and the cooling amenities provided. We’re sorry you received a parking ticket during your stay. Chicago street-parking regulations are publicly posted throughout the block. We don’t make or enforce the city’s parking rules, and guests are responsible for observing posted restrictions. Our team communicated with you multiple times throughout your stay, and none of these concerns were raised. Had they been, we would have welcomed the opportunity to address anything within our control. This home has welcomed guests for years across multiple platforms and earned hundreds of positive reviews. We value constructive feedback and remain committed to providing an accurately represented, comfortable, and welcoming guest experience. -Wieser Host