Refuge Windrock 4 chambres avec location longue durée - 10 min en voiture de Windrock

It was a pleasure hosting you. Welcome back again.

Thank You for your feedback. Thanks for staying with us again. We will always sure to tuck extra trash bags under the kitchen sink cabinets.

Thank you for your feedback. We strive to be environmentally conscious, and our showerheads are set to the standard 1.75 GPM. Unfortunately, the heating issue occurred just hours after your check-in, and with technicians unavailable due to the Thanksgiving holiday, we provided space heaters to ensure your comfort. Additionally, our listing clearly states that the pool is undergoing renovations, and we advise all guests to exercise caution and avoid that area. We appreciate your understanding and hope to host you again in the future.

Upon being notified of a gas odor, the host promptly arrived on-site with a maintenance crew within 30 minutes to assess the issue. No gas leak was detected inside the unit; however, as a precautionary measure, the gas was turned off at the meter. Since the heating system operates on gas, the host immediately offered guests the option to cancel their stay at that time. Additionally, portable heaters were offered, but the guests declined, stating they were only staying for one night and that temperatures were not cold enough to be a concern. A professional local company was called to inspect the system, and a minor leak was discovered at a joint outside, near the main meter. The issue was promptly repaired Regarding the statement that the owner lives 20 feet away, this is incorrect. As clearly stated in paragraph 5 of the listing description, the other property on the parcel is occupied by a long-term tenant, not the owner. In the listing description, dishwasher is not an offered amenity and basic minimal utensils are offered for short term guests who are here to stay and ride on Windrock. We strive to provide a safe and comfortable experience for all our guests, Thank You for staying at our property.