6/10 Satisfaisant
arran r.
24 oct. 2025
Les points forts : Arrivée et emplacement
Les points faibles : Propreté et communication
My husband and I own a VRBO and take feedback seriously as we want our guests to have the best stay/ experience that we can provide. The pictures make it look wonderful for a group and the place has so much potential to be amazing. We rented a larger place to accommodate our family group thinking it would be good quality. We were disappointed when we arrived. A few things that stood out that were not fabulous. When you walk in- the place smells of stale beer- it was awfulThe floors were filthy- they need a deep clean- our feet were literally black or socks were literally black from walking on floor- not sure floor has been washed. The counters needed a good clean- they were sticky and dirtyThe furniture is very cheap qualityPillows were flat as could be- minimal beddingNo pillow protectors or mattress pads- just gross- these are a must at our VRBO by the rental companySpare mattresses in the closet are disgusting with stains and hairWater pressure is a trinkleThe upper deck is a fantastic place for the group to hang out- the furniture up there was broken and the cushions were all ripped and stained. (furniture was quite gross)The spindles going to upper deck are missing/ breaking (safety)The tables on both decks were dirty and not wiped downNot enough dishes for the number of people the place sleepsThe fans in the rooms were covered with dustThe ceiling corners covered with cobwebsFloor vents rustedNeeds a deep clean and updated furniture
arran r.
Séjour de 4 nuits en octobre 2025
