Retraite stylée en montagne : jacuzzi, foyer, vues sur Whiteface !

Thank you for your feedback. I’m sorry the property did not meet your expectations. Cleanliness is something I take very seriously, and with six years of hosting and a 4.8 overall rating, this is not representative of the experience I work hard to provide my guests. I was available throughout your stay, including responding to your request for assistance with entry at 1 a.m., and I wish the cleanliness concerns had been brought to my attention while you were at the property so I could have addressed them immediately. Regarding the internet, the home is in the Adirondacks, where connectivity can occasionally be less consistent than in more urban areas, but I will certainly investigate whether there was an issue during your stay. I appreciate the feedback and will use it to make sure future guests continue to have the experience reflected in the many positive reviews the property has received.