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Long temps favori avec nos invités - privé et haut de gamme
Vous allez adorer la sensation de concepteur de cette luxueuse maison de la rivière de galets de plancher de la douche aux plafonds cathédrale dans la grande salle. La Master Suite offre un lit King avec une "télévision 32 niché dans une belle armoire et salle de bain attenante qui est un rêve devenu réalité. Si vous aimez les bains, il ya une spacieuse tremper baignoire, ou si vous êtes une personne de douche, il ya assez de place pour deux! Il ya beaucoup d'espace pour se habiller avec son et le sien vanités et d'intimité pour la commode dans une pièce par lui-même. Le bain à remous est à quelques pas de la chambre sur le pont extérieur. La grande salle spacieuse offre tout le confort de la maison avec deux canapés moelleux, une télévision intelligente 65 pouces, une cheminée à gaz et une fabuleuse sélection de livres et de jeux de société. Si la cuisine est votre truc, vous allez adorer cette cuisine. Situé à l'extrémité de la grande salle, vous pouvez toujours profiter de la cheminée et de la télévision tout en regardant vos pots mijoter sur la gamme Jenn-Aire. Un verre élégant surmonté table et chaises rembourrées fait de chaque repas un événement spécial. Ou, si vous préférez, prendre votre plaque à l'extérieur et profiter de la vue depuis la terrasse où vous trouverez une autre table en verre et chaises confortables. La vue donne sur le centre de Gatlinburg et Mt LeConte dans la distance. Lors de votre séjour à Schonblick ou dans l’une de nos propriétés pendant les mois d’été, vous recevrez un laissez-passer pour profiter de 2 piscines situées ici, à flanc de montagne.
Deux télévisions - Smart TV 65 "dans le salon, 32" dans la chambre
Lecteur Blu Ray dans la chambre
Stéréo avec lecteur CD
Sèche-cheveux dans les salles de bain
Laveuse / sécheuse
Interurbains illimités dans les 48 états inférieurs
Accès Internet haute vitesse sans fil
Ajoutez des dates pour connaître les prix
Services et équipements
Piscine
Bain à remous
Cuisine
Lave-linge
Sèche-linge
Wi-Fi haut débit gratuit
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Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
À propos du quartier
Gatlinburg
Dans le quartier Chalet Village à Gatlinburg, vous trouverez cette cabane près de parcs de loisirs. Si les célèbres Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) sont des hauts lieux culturels, les non moins sympathiques Gatlinburg SkyPark et Aquarium Ripley’s Aquarium of the Smokies comptent parmi les attractions les plus populaires des environs. Lors de votre séjour, ne manquez pas les incontournables Parc à thème Anakeesta et Parc aquatique couvert de Wild Bear Falls. Votre séjour au plus près des pistes vous réserve de nombreux plaisirs, comme le snowboard et le ski. Profitez-en pour vous éclater en plein air en vous adonnant au patinage sur glace.
Gatlinburg Scenic Overlook - 3 min en voiture - 3.3 km
Aquarium Ripley’s Aquarium of the Smokies - 6 min en voiture - 5.7 km
Parc à thème Anakeesta - 6 min en voiture - 5.7 km
Siège administratif du parc national des Great Smoky Mountains - 6 min en voiture - 6.1 km
Comment se déplacer
Aéroport de Knoxville McGhee Tyson (TYS) - 77 min en voiture
Restaurants
Ole Smoky Distillery - 8 min en voiture
Sugarlands Distilling Co. - 8 min en voiture
Puckers Sports Bar - 8 min en voiture
Smith & Son Corner Kitchen - 8 min en voiture
Crockett's Breakfast Camp - 7 min en voiture
Foire aux questions
L'hébergement Long temps favori avec nos invités - privé et haut de gamme dispose-t-il d'une piscine ?
Oui, cet hébergement dispose d'une piscine.
Combien coûte un séjour dans l’hébergement Long temps favori avec nos invités - privé et haut de gamme ?
À partir du 27 avr. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Long temps favori avec nos invités - privé et haut de gamme le 24 juil. 2026 commencent à 205 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Long temps favori avec nos invités - privé et haut de gamme ?
Les arrivées sont prévues à partir de 15 h 00.
Quelle est l'heure de départ de l'hébergement Long temps favori avec nos invités - privé et haut de gamme ?
Le départ a lieu à 11 h 00.
Où se situe l'hébergement ?
Envie d'un séjour détente ? Cette cabane du quartier de Chalet Village se situe à 3,4 km de Ober Mountain et à 4,3 km de Parc national des Great Smoky Mountains. Feu de circulation #10 et Tram aérien d'Ober Gatlinburg se trouvent également à moins de 5 km de distance.
Avis
9,6
Exceptionnel
Les avis sont présentés par ordre chronologique, ils sont également soumis à une procédure de contrôle et vérifiés sauf indication contraire.
Note des voyageurs de 10 (Excellent), d’après 122 avis sur 141.
10 – Excellent
122
Note des voyageurs de 8 (Bien), d’après 13 avis sur 141.
8 – Bien
13
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 141.
6 – Satisfaisant
4
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 141.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 141.
2 – Horrible
2
9,8/10
Propreté
10/10
Arrivée
9,6/10
Communication
9,8/10
Emplacement
10/10
Exactitude de l’annonce
Avis
Avis archivé
10/10 Excellent
Daniel G. G.
26 août 2015
Loved the place would stay again.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great time at this house.
Daniel G. G.
Avis provenant d’un site partenaire
10/10 Excellent
Kathryn G.
14 août 2019
Loved this property!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very clean, great location, helpful staff, having the carport was nice. We loved everything about our stay, We will def rent this property again.
Kathryn G.
Réponse de VrboOwner le 30 mai 2022
Thank you for your great review of Schonblick and your kind words about our staff. Hope to see you again soon.
Avis provenant d’un site partenaire
8/10 Bien
Paul K.
30 juil. 2020
Schonblick
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is a beautiful, roomy place for two with a nice view thru the trees.
Paul K.
Réponse de VrboOwner le 26 mai 2022
Thank you for the nice comment about our one bedroom Schonblick. We love this spot and the privacy the woods around the house afford, but still has a view of downtown. Makes the view at night more interesting with the lights from the city. We hope you can come back soon.
Avis provenant d’un site partenaire
10/10 Excellent
Patricia T.
6 juil. 2022
Love this place!!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay here. This house is beautiful inside! Plenty of room for two people. The bed was so comfy I didn’t want to get out of it .We will definitely stay here again.
Patricia T.
Réponse de VrboOwner le 7 juil. 2022
Hi Patricia! We are so glad to hear that you all had plenty of room and were able to comfortably enjoy your stay at Schonblick! We look forward to having you stay with us again soon!
Avis provenant d’un site partenaire
10/10 Excellent
William S. s.
21 sept. 2021
Beautiful home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We loved our stay 6 years ago and when we decided to come back we didn’t hesitate to look on your website. This time we had a beautiful chalet that I absolutely fell in love with
William S. s.
Réponse de VrboOwner le 27 mai 2022
We are so glad that you decided to come back and stay with us six years later! You made a great choice with Schonblick, it is the perfect chalet for a relaxing couples weekend in a cozy atmosphere!
Avis provenant d’un site partenaire
10/10 Excellent
Jason T.
8 févr. 2022
Great Time!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My wife and I had a great time staying at Schonblick! It snowed a little while we were here (beautiful!) but had no trouble getting to and from the cabin because the roads were treated quickly and efficiently. The cabin was fantastic and just a short drive to Gatlinburg. We will stay here again!
Jason T.
Réponse de VrboOwner le 26 mai 2022
Yes! We love hearing that you loved it enough to stay there again, we are so looking forward to having you back with us! Schonblick is a fantastic cabin for a couples getaway, and you can enjoy a beautiful view of the city from the porch as well. Thank you so much Jason, we are grateful for our customers like you!
Avis provenant d’un site partenaire
10/10 Excellent
James E.
28 juin 2022
This is our favorite mountain laurel chatel.
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This is our 2nd year staying at this chatel and it won't be our last. We just love the set up of this chatel with the comfortable bed,large bathroom and shower and the kitchen and living space. And I love having a carport to keep my jeep out of the elements.
James E.
Réponse de VrboOwner le 29 juin 2022
Hi James! It is so good to hear that Schonblick was able to accommodate you, your family, and your Jeep well! We can't wait to host you again here at Mountain Laurel!
Avis provenant d’un site partenaire
8/10 Bien
Aren D.
3 mars 2021
Comfortable stay foggy views
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great vacation rental plenty of room for 2 and everything was clean and comfortable. Aside from the foggy drive up the mountain every thing was great. My only complaint would be it’s 2021 can they not install an electronic lock?
Aren D.
Réponse de VrboOwner le 5 mars 2021
Thanks for the review and the suggestion. The homeowner has been contacted and a keyless lock will be going in soon! We really appreciate feedback from our guests and are glad you enjoyed your stay at Schonblick. We look forward to your return.
Avis provenant d’un site partenaire
10/10 Excellent
Kathy W.
1 mars 2020
Schonblick Feb 2020
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our second stay at Schonblick and it was a nice experience. Very clean and spacious. Fit our needs perfectly. Will consider Schonblick again.
Kathy W.
Réponse de VrboOwner le 25 mai 2022
Thanks for the review and we are glad you enjoyed your time at Schonblick. We hope to have you back soon.
Avis provenant d’un site partenaire
10/10 Excellent
Chris M.
29 juin 2022
Great place for a couple's retreat!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a great week with my wife at Schonblick in early June. Only a couple of bear sightings for us, but they only passed by a time or two. It's a pretty steep walk up & down the stairs with your luggage here so pack lightly! The place could not have been any nicer; new kitchen, new bathrooms, and everything worked except the recliner. (handle is missing). The view to downtown was still viewable in early spring; might be more tree cover by late summer though. And as always, the Mountain Laurel staff was great.
Chris M.
Réponse de VrboOwner le 27 juil. 2022
it is so great to hear that you enjoyed your stay with us, Schonblick is the perfect place for a couples mountain stay! Thank you for letting us know about the recliner, we always to have the best for our guests. We would absolutely love to have you back with us soon!
Avis archivé
6/10 Satisfaisant
Cynthia E.
18 févr. 2016
The Mountains are Calling and we must go
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Always a good experience with the staff at Mountain Laurel Chalets. Schonblick was very comfortable. We enjoyed the starry nights and looking over Gatlinburg. First time in this chalet.The deck needs repaired or replaced as does the front entryway. It's clear to see no one has used it in a while.The kitchen pots, skillets and bake wear need replaced. Other than that we had everything we needed.
Cynthia E.
Avis provenant d’un site partenaire
10/10 Excellent
A guest from Maryville, TN
3 août 2022
Schonblick, our favorite getaway!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed with Mountain Laurel's Schonblick since 2006. Every time we go back, it seems the owners have redecorated, painted, new furniture, new bed, and excellence maintenance! While there are no dramatic views (except for a sliver of downtown Gatlinburg) we love the feeling of isolation and being in the woods even though we know we have neighbors on the drive in. I love parking directly beneath the house, protected from weather as you load and unload. Driveway has a turnaround, so you don't have to back into infinity, or risk crashing down the mountain! We vacation other places over the years, but if we are staying close to home, we always use Mountain Laurel Chalets. They are super friendly and very thoughtful, they knew it was my wife's birthday, and had a delicious birthday cake, yellow with butter whipped frosting! They definitely did not have to do that, but that's the special care you can expect when staying with them!
A guest from Maryville, TN
Réponse de VrboOwner le 3 août 2022
Jeff, we are so glad that you have enjoyed your stays at Schonblick for so many years! It is the perfect place for a quiet, secluded, couples getaway. We always want our guests to feel like family, and for us to exceed their expectations, so we are happy to do anything that will make your stay with us a little bit extra special!
Avis provenant d’un site partenaire
10/10 Excellent
Heather R.
25 sept. 2022
Mountain Getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This chalet was everything my husband and I needed. Spacious, secluded, yet close to everything! The road up is a winding, curvy trek but worth it. We saw several bears during our stay as well. The staff was very polite and helpful! Would absolutely revisit & stay with Mtn Laurel Chalets!
Heather R.
Avis provenant d’un site partenaire
10/10 Excellent
April L.
25 sept. 2022
So peaceful
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We arrived really late but found the house with no problems. Very nice place. I would definitely stay again. Only a few cons but nothing that would keep me from staying again. Only 2 wash clothes could use a few more. Stairs to get into house and could be an issue for some people. A musty smell when entering but not in actual living area. Now the good stuff! Very large rooms. Kitchen was very well stocked. Bed was comfortable. Bathroom was large and very nice. The 2nd bathroom was a plus. Couch was comfy. Enjoyed the hot tub and deck area. Nice view. Seen a bear on the first morning at the neighbors. Seen another bear a little too close for comfort the next day. He snuck up behind us as we was unloading our car. I got the door shut but not the trunk and he got in it. My husband scared him away but he came back and was in at a safe distance to enjoy watching him. So don't leave car unlocked and watch your surroundings when outside. Loved having all the books to read. Hopefully this place will be available on our next trip. Everyone in the office was so nice too.
April L.
Avis provenant d’un site partenaire
10/10 Excellent
Matt F.
6 août 2022
Amazing!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place was amazing. We’ll kept, decent price, and amazing people to work with. Will definitely be back with this property management company. This particular cabin was 10 out or 10.
Matt F.
Avis provenant d’un site partenaire
10/10 Excellent
Billy E.
12 mai 2022
Anniversary Getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
My wife and I have stayed in a Mountain Laurel cabins for many years. We always stayed in the same cabin and this year we decided to stay in a different one. The choice to stay in Schonblick was a GREAT choice.We were very pleased with the cabin and the location. You could see downtown Gatlinburg from the porch and it was beautiful at night looking down at all the lights. We also had visitors of bears every day from big ones to cubs. All in all this was a great choice and will be the cabin for our fall getaway. We are already planning it. The staff has never been anything but GREAT. Going to miss Cheryl when she retires. Thanks Mountain Laurel for being our home away from home. See you soon.
Billy E.
Réponse de VrboOwner le 30 mai 2022
Yes! Schonblick is always a great choice if you are looking for a beautiful view that is close to the downtown area. It has a cozy atmosphere inside that will be absolutely perfect for your fall getaway! We are so grateful to you and your wife for being loyal to Mountain Laurel; customers like you are hard to replace!
Avis provenant d’un site partenaire
10/10 Excellent
16 avr. 2022
Peaceful Getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had stayed in this chalet before but it had been several years. The owner has renovated recently and we thoroughly enjoyed our stay. You can see Gatlinburg in the valley below and at night you can see the lights. The roads to the chalet are a little scary but once you are there, you never want to leave.
Réponse de VrboOwner le 27 mai 2022
Sheri, we are grateful that you enjoyed your stay with us, and that you decided to come back after several years. Schonblick is is perfect for a couples getaway, and inside has a cozy feel that makes for the perfect place to relax. It is in the perfect location to enjoy downtown Gatlinburg during the day, and relax in the chateau at night. We hope to see you back again with us soon at Mountain Laurel!
Avis provenant d’un site partenaire
10/10 Excellent
edward e.
5 avr. 2022
Wow!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was a wonderful house with so much space. My wife and I thoroughly enjoyed this place and would return again.
edward e.
Réponse de VrboOwner le 30 mai 2022
Schonblick is a fantastic location for a couples getaway in the mountains, and we love that you enjoyed your stay with us! It is great to hear that you would return; we always strive to exceed customers invitations and love every opportunity to do so!
Avis provenant d’un site partenaire
10/10 Excellent
Madison D.
1 janv. 2022
Great place great view
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Beautiful, clean home that was perfect for a post-Christmas getaway. The hot tub was great. The bed was comfortable. Kitchen is equipped with all the appliances and items you may need for cooking at home. We ended up doing that a lot since the drive up the mountain at night is a little scary at times so we tried to be back before dark but the view being up higher was worth it.
Madison D.
Réponse de VrboOwner le 26 mai 2022
Yes Madison! Schonblick is the perfect little chalet for a mountain getaway! We love how cozy the interior is, and it allows for guests to enjoy a relaxing time there. Mountain Laurel wants to provide guests with all the essentials that they need for their vacation, so we are glad you took advantage of that in the kitchen! We would love to have you all back again with us soon!
Avis vérifié
10/10 Excellent
Cathie M.
1 déc. 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Thanksgiving Getaway
This property is exactly as pictured. It was bright, spacious, with a well appointed kitchen. The views were fantastic! It was a little bit of an adventure to get to, but definitely worth the curves. I would highly recommend for a couples getaway!
Cathie M.
Séjour de 4 nuits en novembre 2021
Avis provenant d’un site partenaire
10/10 Excellent
James C.
25 nov. 2021
Our first long trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything was wonderful. The cabin was clean and very well equipped. The staff was awesome, as it turns out our grill was out of propane and they were at the door with a full tank within 15-20 minutes. It was really a great experience, we will do it again!
James C.
Réponse de VrboOwner le 31 mai 2022
Thank you James! We always want to help our guests as best we can, and resolve their issues in a timely manor, so we are glad that we were able to do that for you! It is great to hear that you had such a great experience at Schonblick, and we look forward to having you back with us again.
Avis provenant d’un site partenaire
10/10 Excellent
Ashley K.
22 nov. 2021
Our favorite Chalet
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our second time to stay in this particular Chalet. We liked it so much the last time we stayed here that it has easily become our favorite now. We have used Mountain Laurel Chalets quite a bit over the years and like all of their Chalets but this one is our favorite!!
Ashley K.
Réponse de VrboOwner le 27 mai 2022
Yay! We are so glad that you loved Schonblick so much that you decided to come back for a second time! We always love having our guests come back year after year and getting to treat them like family each time. This chalet is perfect for a couples getaway, and the cozy feel allows for the perfect relaxing time.
Avis provenant d’un site partenaire
10/10 Excellent
A guest from Crittenden, KY
5 oct. 2021
Perfect in every way!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was my husband's birthday. We wanted a nice place in the mountains with a hot tub built for two. This house was perfect. It is at the end of the short road, making it even more private! We brought food and drinks so we only had to leave when we wanted to experience hiking the trails or downtown entertainment. The bed was super comfy. The kitchen was great. The bathtub and shower were amazing. We could not have been more pleased!
A guest from Crittenden, KY
Avis vérifié
10/10 Excellent
Ashley A.
2 août 2021
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Amazing Stay- will be back!
We stayed here for a few days for our anniversary. The cabin was secluded, clean, comfy and so nice! We really enjoyed our stay! Perfect for a couples get away!
We had some bear visitors a few times! The day we were checking out we were stuck in the cabin due to 2 bears circling our vehicle in the carport for food. Advice: don’t pack up your food first! Haha!
Overall great experience! We will be returning next year!!!
Ashley A.
Séjour de 2 nuits en juillet 2021
Avis provenant d’un site partenaire
8/10 Bien
Ingmar K.
28 juil. 2021
Great Location, Management Company Not Great
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed staying at Schonblick. The house is big, quiet and spacious.The only thing I didn't like is the management company, enough so that I would not book with them again.They are extremely stingy with everything they provide. For example, there was just enough toilet paper to use and exactly one package of laundry detergent - nothing extra. They said that they would provide more if asked, but do I really want to call the management company for a roll of toilet paper?I also accidentally left two shirts in the property which they, thankfully, found. But it's been a struggle to get them to ship them to me. Any decent place would have stuck them in a padded envelope and mailed them USPS the day I called. But not them, they refuse to pay the postage and as result dropped them off at a UPS store that is supposed to call me for my credit card information. 2-3 weeks later I still don't have my shirts, who knows if I'll ever receive them.There was also an issue with the jacuzzi that wouldn't turn off.It's obviously my fault that I left them there (this has never happened to me before) and I appreciate them finding them, but they seem to care less about their visitors. A personal interaction I had with them wasn't great either.There were also no common condiments in the kitchen, such as Olive Oil, Salt, Pepper and such.
Ingmar K.
Réponse de VrboOwner le 12 mai 2022
We appreciate your feedback and are glad that you liked the house. As has been explained to you in several emails, the entire area is extremely short staffed and we are all working as hard as is humanly possible to ensure that people who come to our area have a wonderful experience. We do care about your stay and your items enough so that one of our personnel took the items to UPS on their own personal time after work and another was answering emails from you while they were at home on their off days. We have to take lost and found items to UPS, we cannot take them to the postal service. UPS packages items safely for us and will contact guests for payment. We could not possibly pay for the hundreds of items that are left each year to be shipped back to their owners. UPS informed us that you have been contacted and your items are being shipped. Their computer system went down and they are extremely backlogged. It is stated in your confirmation that we are happy to supply extra paper products and you are told that at check in. It is also stated in writing on your confirmation that we do not provide items like salt, pepper and such. We don't leave anything edible in the units for our guests safety, we want to ensure that nothing could be tampered with. Anytime you have a maintenance issue such as your jacuzzi all you have to do is call us and would will be happy to send a maintenance man to address your issue. We are sorry that your expectations were not met and hope we can take your suggestions in a positive manner and learn from them.
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Vous êtes reçu par Mountain Laurel Chalets
Mountain Laurel Chalets has been serving Gatlinburg since 1972! We're delighted to be in our 51st year of service to guests, owners, and the greater Gatlinburg community. Founded on principles of extra-mile care, love for family, and integrity-led operations, we are consistently named a top vacation rental management company in the country. Beyond our countless industry recognitions, we are proud of being a second-generation family owned and operated business that is truly local. Check out our wide array of available properties, and come experience the Mountain Laurel Chalets difference for yourself!
Langues :
Anglais
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