Grande escapade en montagne | Ski, cheminée, chargeur VE

Thank you for the kind words! We're so glad everything was in order and that you had a wonderful time — that's exactly what we hope for every guest. We'd love to have you back!

Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective, and that you found the home's beds comfortable. :) We have reviewed the cleanliness expecations with the housekeeper and our proeprty inspectors, so they can catch any dust or spider webs in the future. We also had maintenance verify that the fridge is in good working order and holding proper temperatures below 42 degrees. Glad you enjoyed the property so much. We hope you come stay with us again soon!

We are so happy to hear that you had a wonderful time here with Vacation Rental Collective! We hope to see you back again in the near future!

Thank you for staying with us, and for completing a review! We were happy to host you and your group. We are so glad to hear that you had an amazing stay, and that you felt very welcomed. We have had housekeeping organize their supplies in the closets, in order to provide more space for guests. We look forward to having you stay with Vacation Rental Collective again in the future!

Thank you for your feedback! We're glad you enjoyed the location and appreciated our responsiveness! We apologize for the cleanliness issues and will work to improve this aspect for future guests. Your comments help us provide a better experience.

Thank you for your feedback! We're so glad to hear you had a great stay overall and enjoyed the property. We truly appreciate you bringing up the issue with the upstairs shower, and we have made sure to address this to ensure it doesn’t affect future guests. We also take your cleanliness comment seriously and will make sure everything is up to standard. We’d love to have you back and ensure an even better experience next time!

Thank you for your feedback! We’re glad to hear the unit was clean, the size was perfect, and it worked well for your family. We appreciate your note about the master bedroom bathroom and understand your concerns. Your feedback is helpful as we continue to evaluate ways to improve the space for future guests. We truly appreciate you staying with us and hope to welcome you back in the future.

Thank you for your feedback! We’re glad you found the kitchen well-equipped. We appreciate your notes about the 4th bedroom and the master shower curtain—these are helpful observations, and we’ll look into making those easy fixes to improve the guest experience. We hope to host you again in the future!

Thank you for staying with Vacation Rental Collective, and for completing a review! We were happy to host you and your group. We are so sorry for the "unfortunate experiences" you had during your stay. We would have been happy to help remedy any of those experiences, had we been notified of them. Guests do have access to this property's garage. Sorry to hear that you could not gain access for some reason. Again, we would have been happy to assist, had you notified us that you did not have access. We hope to have the opportunity to host you again in the future, so that we can create a much better experience for you.

Thank you for taking the time to share your feedback. We're glad to hear the location suited your needs and that you found the property charming. However, we're truly sorry to learn about the issues you experienced during your stay. That's not the standard we aim to uphold, and we appreciate you bringing these concerns to our attention. We sincerely apologize for the lack of follow-up regarding the hot water and remote—you should have received a prompt resolution, and we have addressed this with our team to ensure better communication moving forward. We’re also sorry about the condition of the comforter in the master bedroom; that’s absolutely not acceptable, and we have notified our cleaner about this in order to prevent this in the future. Your feedback is invaluable in helping us improve, and we hope you'll consider giving us another chance so we can provide the experience you originally expected.

I'm very sorry to hear about your experience at Silverpick #109 and #104. It sounds like you faced numerous issues that significantly impacted your stay. Although it was a relief to move to #104, it's disappointing to hear that this condo had its own set of problems, including a leaking dishwasher, non-functional heat, a running toilet, and a dirty main floor. It's especially troubling that you had to clean the floor. While I understand that it was a holiday weekend, these issues should have been addressed prior to your check-in to ensure a comfortable and safe stay. Thank you for bringing these matters to our attention. Your feedback is invaluable have been used to make necessary improvements to prevent future guests from experiencing the same inconveniences. -Mackey

Thank you for your recent feedback. If there was anything that we could have done to make it a perfect stay, please don't hesitate to let us know. Warm regards, Holly

Thank you for leaving us a 5 Star Review! We hope to see you back in the near future!