6/10 Satisfaisant
Liz P.
22 mars 2025
Les points forts : Propreté et emplacement
Les points faibles : Arrivée et communication
Poor Communication
I'll start with the pros - the location is great. Close to the beach and downtown. The rooms all have bathrooms attached. The listing does not do a great job of communicating the pros.The cons: Communication. I contacted the host regarding the pet deposit and was told 100. Multiple times I was sent a payment request for 125. It was finally corrected to 100 for me to pay.I asked about check-in time as the site indicated 3 PM but the check-in instructions stated 4 PM. When asked for clarification, the host said it would be ready by 3 PM. It was not. The cleaners were not finished until 337PM. Upon check-in, I sent a note regarding the oven light being on and the lack of bath towels. Not once during my stay (or after) did the host respond.I have been fortunate enough to stay at multiple VRBO and this one is lacking the basic "going above and beyond" most places offer and if they don't, they tell you ahead of time- not sufficient bath towels, TP, paper towels, the kitchen items are lacking, the dishwasher needs to be replaced as it is rusted throughout, and no dishwasher soap or laundry detergent left behind. To summarize, the house layout is good (bedrooms do not include closets) and the location is great, but for the price and lack of communication, I would not return to this house.
Liz P.
Séjour de 5 nuits en mars 2025
