Un endroit au soleil 1184 maison vue océan, à deux pas de la plage, piscine & parc aquatique

Thank you so much for your kind review! We’re so glad you loved the house, the location, and had a relaxing stay. We appreciate you mentioning the floors and are sorry they did not feel as clean as expected. Our cleaning team is actually required to mop the floors twice between every guest, specifically because sand and residue can be difficult to remove in a beach home. We will certainly follow up with our team to make sure our cleaning standards continue to be met. Thank you again for staying with us and for recommending our home. We would be happy to welcome you back!

Thank you for your review. To clarify the dish washer and disposal were working when you arrived and broke towards the end of your stay. We replaced the disposal immediately and found corn husks that were attempted to go through. They should have gone in the trash The dish washer we called for service which they came out right after this guest left. Food also found in the dish washer. We are very grateful for reviews both good and especially when a guest brings up something went wrong. Future guests reading can assume these items were broken when you arrived. Being detailed can clarify things for all is very important We always show up right away to resolve all issues for our guests to make sure your vacation goes smoothly. Some like the dish washer is not always in our hands It’s normal to expect guest to use reasonable care and common sense with most items, when it doesn’t happen we are understanding and work through it. We are glad you had a great week otherwise.

Thank you for your feedback. I’m glad you enjoyed your stay and your family’s time at Ocean Lakes. I would like to clarify that the insects you encountered are palmetto bugs, which are common outdoors in our coastal environment, rather than an indoor roach infestation. They can occasionally enter when doors are left open. The home is professionally treated on a regular basis, which is why they will typically die after entering the home. Regarding the pillowcases, stained linens are certainly not our standard. As explained during your stay, the discoloration was not blood but an occasional rust-colored stain caused by our laundry equipment. Our cleaners are normally very good at catching and replacing affected linens, and I apologize that these were missed. Thank you also for mentioning the mattresses and squeaking beds. We will have them checked and address anything that needs attention.We appreciate your feedback and are happy you enjoyed your stay overall. We would be glad to welcome your family back.

Hi Amy, I know it's been a while since your vacation, but I wanted to reach out because I also want others reading your review to know that we've made some updates since your stay. We've replaced the living room furniture and the dining room table. While the previous furniture wasn't damaged and was still good quality, we agreed it was time for a fresh update with a brighter, more beach-inspired feel. If you take a look at our current photos, you'll see the changes. We hope you'll consider staying with us again so you can enjoy the refreshed space. We'd love to welcome you back!